Required: Diagnostic Engineer - Automotive industry At Gujrat Location
About the Company- Automotive industry ( Car Dealership )
MUST BE Experience 3 to 5 years as a Diagnostic Engineer
(Preferably from - A ( Automotive industry )
Location - Ahmedabad, Surat
SALARY - upto 40k
Job Summary
As a certified diagnosis technician, you are a specialist for the systematic performance of complex fault
diagnoses, checking repair processes, performing final inspections, and, if needed, handling the vehicle over to
the customer. You support colleagues in systematic fault diagnoses and subsequent repair steps, thus finding
professional solutions for difficult cases. You increase workshop efficiency by optimizing diagnosis procedures
and transfer your diagnosis know- how and information on new technical features to your colleagues.
As a representative of the brand, your conduct is reliable, trustworthy, and partner-oriented. You think and act
like service provider and have a confident manner when dealing with colleagues and customers in stressful
situations. By treating customers and customer property with appreciation, you make a decisive contribution to
the brand image and customer satisfaction. As a Certified Diagnosis Technician, you work independently and
develop your own individual strategies for solutions. You are willing to learn and have the potential to learn.
Training
\xef\x82\xb7 Training and certified technology specialist in a motor vehicle service profession or proof of comparable competencies
\xef\x82\xb7 Training series to become a certified diagnosis technician (including expansion of diagnosis skills,
methods for fault correction) and annual participation in product training courses by OEM
\xef\x82\xb7 Initial training in OEM-specific diagnosis systems.
\xef\x82\xb7 Preferably should have completed Certificate course in Automotive Mechatronics (CAM) or Advanced
Diploma in Automotive Mechatronics (ADAM).
Main tasks
Service Reception
\xef\x82\xb7 Performing a visual inspection or on-board diagnosis.
\xef\x82\xb7 Using various checklists during service reception (service registration, reception preparation, carrying out
reception and preliminary diagnosis), which make it possible to check and document proper performance of
the individual work steps.Work preparation
\xef\x82\xb7 Accepting, transferring, and explaining the workshop order and checking the order contents.
\xef\x82\xb7 Registering the processing time and checking the vehicle history.
Preliminary diagnosis and diagnosis
\xef\x82\xb7 Systematically and professionally carrying out complex diagnoses on vehicles using corresponding
diagnosis tools and aids (visual inspection, on board diagnosis, test drive, and off-board diagnosis).
\xef\x82\xb7 Documenting the results of the preliminary diagnosis on the workshop order.
\xef\x82\xb7 Checking the up-to-dateness and quality of the data and preparing the vehicle or required diagnosis tools.
\xef\x82\xb7 If necessary, contacting the customer for additional information on the malfunction.
\xef\x82\xb7 Performing difficult diagnoses in cooperation with the system technician or diagnosis expert under
dynamic test conditions in the workshop or on the road.
\xef\x82\xb7 Ascertaining the cause of special malfunctions and initiating possible measures for rectifying the problem.
\xef\x82\xb7 Comparing the vehicle\'s present condition with the common production configuration and assessing the technical condition.
\xef\x82\xb7 Documenting diagnoses methods and processes in a suitable diagnosis database.
\xef\x82\xb7 In the case of especially complex technical problems and/or an inconclusive diagnosis, contacting the
Diagnosis Expert at Diagnosis Support Center (DSC).
\xef\x82\xb7 Contacting the DSC to ensure the time allowed for warranty and goodwill work is met.
\xef\x82\xb7 Using various checklists during the preliminary diagnosis, which make it possible to check and document
proper performance of the individual work steps.
Diagnosis and repair support
\xef\x82\xb7 Advising and supporting workshop personnel in difficult diagnosis cases and when additional information is needed.
\xef\x82\xb7 Ensuring that workshop personnel perform systematic diagnosis.
\xef\x82\xb7 In cooperation with System Technicians or Maintenance Technicians, internally authorizing repairs based
on the provided diagnosis and using the specified tools and equipment. Performing the work yourself in some cases.
\xef\x82\xb7 Carrying out concluding function and quality checks to ensure the sustainability of the repair.
\xef\x82\xb7 Supporting with retrofitting and commissioning of complex special equipment or performing retrofit work yourself.
\xef\x82\xb7 Asking for external support from Diagnosis Support Center if needed.
Final inspection and vehicle handover
\xef\x82\xb7 Performing a final inspection of the repaired vehicle as regards degree of fulfillment of the repairs,
roadworthiness and functional reliability of the main components and systems under dynamic test conditions.
\xef\x82\xb7 In coordination with certified service advisor, personally handling over the repaired vehicle to the
customer and explaining the results of the diagnosis, as well as the performed work.
\xef\x82\xb7 If necessary, providing additional notes on handling to the customer.
\xef\x82\xb7 At the request of the customer or certified service advisor, carrying out final test drives with the customer.
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