Job Description

Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.You\'ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you\'ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.Your Role and Responsibilities

• AEM DevOps support engineer with minimum 3-5 years of experience in Adobe Experience Manager
• Installation of AEM Author, Publish, Dispatcher & Load banker and other servers manually & using Scripts
• Manage servers upgrade, service packs, CMS maintenance/upgrade support
• Creation/Operation of CI/CD pipelines & deployment using Cloud manager/Jenkins/similar tools to AEM author, publish & dispatcher for Different environments including production.
• Proactive Monitoring of overall infrastructure (Logs/Resources etc.) with/without monitoring tools like Splunk/cloud manager cli.
• Planning/Managing for cut over & go-live activities along with deployment of different related component in AEM.
• Debugging/performance tuning of different tiers in AEM (Author, publish, dispatcher & CDN).
• Configuring & running different AEM maintenance & clean-up job.
• Automaton of recurring operations wherever possible.
• Troubleshoot servers during outages and with web latency response issues
• Run and maintain different product environments (dev, staging, sandbox, production).
• Document and write best practices around CI/CD tools
• Responsible for enterprise backup and recovery design and management.

• Strong analytical, problem solving, and production diagnostic skills
• Candidate needs to be proactive, customer-oriented, and be able to learn and adapt.
• Experience in Adobe Experience Manager Administration (Installation, Setup, Config, Backup, Restore) on Linux/Windows.
• Familiarity with cloud computing platforms such as Azure or AWS for AEM.
• Experience with various tools such as Maven, Nexus/Artifactory, Jenkins/TeamCity, Subversion/Git, Docker with Knowledge of shell & curl scripting.
• Proficient in one or more monitoring and logging tools: Nagios, Logstash, Splunk. Splunk is preferred.
• Experience with security concepts, tools, methodologies, and implementations best practices for Adobe Experience Manager
• Understanding of AEM Build & DevOps process, Continuous Integration & Continuous Delivery (CI/CD).
• Experience in CDN & Dispatcher setup and configuration which includes caching AEM on premises, AMS & AEM as cloud.
• Performance tuning of author/publish/dispatcher servers.
• Experience in Adobe cloud manager/ cloud manager CLI, asset micro services, replication services will be preferred.
• Experience in SSL/certificates/SAML/Ldap/ user migration between Ldap & Adobe IMS is preferred.
• Experience with containerization orchestration tools such as docker & Kubernetes will be preferred.
• Experience in planning for cut over activities, go live/cut-over and production deployment for AEM.
• Excellent interpersonal and communication skills, with high degree of flexibility and ability to adapt to change in direction
• Strong knowledge of design patterns, Software architecture, Agile Scrum, DevOps

• Creativity and problem-solving abilities.
• Knowledge of current digital marketing technologies and trends.
• Passion for content creation, marketing, and brand development.
• Digital and social marketing.
• Creative, collaborative, and has a passion for marketing.
• Growth-minded and eager to continuously learn.
• Ability to adapt to change.

IBM