Job Description

Extreme Networks Named to Computerworld\'s 2023 List of Best Places to Work in IT!

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.

We believe in \xe2\x80\x9cwalking the walk\xe2\x80\x9d of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we\'re proud to foster an environment where every Extreme employee can thrive.

Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.

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Cloud Operations Manager:

Extreme\'s cloud operations team is a group of talented engineers passionate about building highly reliable, scalable, and secure solutions in public / private cloud environments. We are looking to hire a heads-on and results-oriented technical manager with extensive experience in securing and managing cloud services at scale and handling cloud service escalation issues in production. Extreme Networks is the right place to be and now is the right time to join us and be part of our spectacular growth and success. We\'re looking for the best and the brightest \'A\' players who want to make a difference doing a job they love.

Experience: 12-17 Years

Responsibilities:

• Mentor a team of highly technical DevOps Engineers and Database Administrators, and manage performance through individual development plans

• Document, maintain and monitor daily operations of infrastructure technology, analyzing work, developing standards, setting deadlines, and following up on execution.

• Continuously improve deployment automation, while optimizing cost and availability.

• Plan and execute the provisioning, deployment, maintenance, and operation of all Extreme cloud services

• Develop tools and processes to manage the health of Extreme cloud services

• Monitor service performance and provide performance statistics and reports

• Collaborate closely with the GTAC team and other departments, to ensure timely notification and escalation of possible issues/problems, root causes options, and recommendations for resolution.

• Support the on-call team around the clock in responding to cloud incidents

• Motivate team and create a strong culture of engineering excellence

• Hire and develop new talents

Minimum Qualifications:

• Bachelor\'s degree in Computer Science or equivalent practical experience.

• 7+ years of experience as a Cloud Operations engineer or DevOps engineer, or equivalent technical experience

• 3+ years of experience in a technical leadership role (eg manager, team lead, architect)

• Proven ability to collaborate with support and escalation team to prioritize escalated cloud issues, drive for root cause analysis, set expectations, and drive for resolution

• Expertise in Kubernetes and extensive experience working with cloud operations, infrastructure, and architecture

• Extensive experience in deployment automation, service monitoring, and CI/CD process

• Experienced on how to design application and infrastructure for observability, reliability, scalability, and security

• Good networking and experience with SQL and NoSQL DB

• Track record of providing 24* 7 cloud service support

• Excellent organizational, communication (both verbal and written), and interpersonal skills

Preferred Qualifications:

• Experience in software development and building highly available microservices at scale.

• Experience in cloud incident management and handling escalation issues

• Experience of working with global teams

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Extreme Networks, Inc. ( ) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme\'s or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on \xe2\x80\x9cprotected categories,\xe2\x80\x9d Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

Extreme Networks