Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Summary



SAP Industries & Customer Experience (CX) enables organizations to deliver rich, hyper-personalized omnichannel experiences that nurture customer relationships across every customer's unique journey.



We are looking for a DevOps engineer to join our Cloud Operations team. Challenge yourself in the fast-paced world of DevOps and become an integral part of the group that directs SAP's strategy to move to the cloud.

What you'll do



• You will design, implement, and manage DevOps capabilities using CI/CD toolsets and automation.
• You will Design, develop, and support various tools and applications related to CI/CD infrastructure, microservices, and cloud services.
• You will learn about hyperscale environments such as AWS, GCP, Converge Cloud and ensure products run reliably and optimally in these environments.
• You will Develop, test, and maintain build systems, CI/CD frameworks, and deployment tools. Automate and streamline deployment processes.
• You will identify and address security and performance issues. Maintain a strong focus on quality and customer satisfaction.
• You will ensure availability of the customer systems.

What you bring



• Extensive 4+ years' experience in software engineering.
• Experience with at least one scripting language.
• Experience with public cloud services (AWS, Azure, GCP).
• You have some experience in designing, architecting and developing scalable services utilizing micro-service architecture.
• Experience automating software deployments and following a continuous delivery and deployment model.
• Understanding of cloud infrastructure components, including virtual machines, storage, network, and security, with a focus on optimizing performance.
• Proven track record in cloud-based application maintenance.
• Knowledge of cloud security best practices and thorough understanding of compliance requirements.
• Exceptional troubleshooting skills and the ability to devise and implement effective solutions for complex cloud-related issues.
• Excellent communication and collaboration skills, with the ability to liaise effectively with diverse teams and stakeholders.
• Bachelor's degree in computer science, Information Technology, or a related field.
• Fluency both written and spoken in English.
• Advanced degrees and certifications are a plus.

What you'll learn



• Automation: Continuous Integration (CI) and Continuous Deployment (CD): Learn to automate the building, testing, and deployment processes to achieve rapid and reliable releases.
• Infrastructure as Code (IaC): Learn how to manage and provision infrastructure using code. Tools like Terraform, Ansible, or Puppet can be valuable in this context.
• Monitoring and Logging: Learn to set up effective monitoring and logging systems to identify issues quickly, track performance, and gather insights into system behaviour.
• Containerization and Orchestration: Understand containerization and container orchestration with tools like Kubernetes
• Security Practices: Understand security best practices throughout the software development lifecycle. Learn about secure coding, vulnerability scanning, and compliance.
• Cloud Platforms: Gain expertise in cloud platforms like AWS, Azure, or Google Cloud.
• Monitoring & Troubleshooting: Monitoring and troubleshooting of technical issues.
• Understand how to leverage cloud services for scalability, flexibility, and resource optimization.

Meet your team



Welcome to the CX C4C Cloud Operations team, we are a dynamic and diverse group of individuals distributed globally and brought together by a shared passion to operate CX cloud environment.


Bring out your best


SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion


SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:


Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.


Requisition ID: 412619 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.