Job Description

Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Roles & Responsibilities
Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India!
Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission.
Why Availity Excites:
At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise.
Your Journey with Us:
Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States.
Why Join Availity in India:• Global Impact: Your work from Bengaluru will directly support and impact the lives of millions of US citizens.
• Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology.
• Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries.
• Career Growth: Availity values your growth journey. With us, you'll find opportunities to expand your skill set and advance your career.
• Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being.


Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, let's shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team that's not just changing healthcare but changing lives.
We are seeking an experienced DevOps Engineer IV to join our team. The DevOps Engineer IV will automate, administer, integrate and configure clinical services and applications running in the AWS cloud. The engineer will focus on establishing best practices in the automation of the deployment and upgrades of critical services using industry-standard DevOps tools, such as Terraform, Jenkins and other tooling. The engineer will collaborate closely with software engineering teams and cloud-ops teams to act as an interface between development teams and infrastructure. The engineer will help to mentor and develop the devops skills of the development teams as we seek to establish a best-in-class system architecture that is reliable, maintainable, scalable and observable.
What you will be doing:• Understand the architecture of the various platforms and implement integrations between systems, both on-premise and in the cloud.
• Automate the deployment and upgrade of AWS-based clinical services and applications using Terraform and CI/CD deployment pipelines.
• Standardizes service deployment using central automated deployment technologies
• Cloud system architecture, design, implementation, administration, automation and documentation
• Assists peers in troubleshooting and repairing of software technologies
• Drive automation of system configuration and deployment of 3rd party services
• Maintain patch repositories, apply patches, and ensure that they are applied correctly
• Schedule, communicate, manage and automate change control in an enterprise-wide environment
• Provide proactive support in an environment requiring availability of 99.9 %, along with participating in 24/7 on-call rotation
• Responsible for trouble-shooting different software issues and documenting the results.
• Maintain production-grade applications in virtualized environments
• Creates automated processes and procedures for cloud systems, related troubleshooting, security, and performance testing
• Works directly with customer representative to create well architected solutions.


Requirements:• Bachelor's degree in computer science or a related field of study or the equivalent in documented work experience.
• 7-10 years of experience working with middleware and cloud-based application technologies in a production environment.
• Experience with DevOps, Scrum, and SRE methodologies, and CI/CD tools such as Jenkins or equivalent
• Strong hands-on experience managing and certification in Linux-based (Red Hat/CentOS/Amazon) operating systems
• Strong knowledge of automation technologies like TerraForm, including the development of custom Terraform modules
• Hands-on experience and certification on AWS cloud infrastructure resources, including Amazon S3, AMI, EC2, EKS, OpenSearch
• Understanding of networking concepts (CIDR and subnetting, ports and protocols, VPN, routing)
• Understanding of operational best practices, configuration management, and security controls
• A working understanding of container orchestration platforms such as Kubernetes, Fargate, and ECS
• Experience with source code management tools such as GitHub, GitLab, Bitbucket or equivalent
• Experience with scripting languages like Python, Bash, and Perl
• Training and/or experience in a wide variety of technical platforms


Availity culture and benefits:• Availity is "Great Place to Work"! certified. Culture is important to us and there are many ways for you to make your mark here!
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack that can help get you there too!
• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
• We offer a competitive salary, bonus structure, generous total wellbeing packages including company sponsored insurance coverages, outpatient care, preventive health checks and Employee Assistance Programs (EAP). We offer 24 days of paid time off to all our fulltime associates + 12 paid holidays.
• Interested in wellness? Cultpass Home, a home-based fitness and wellness program through cult.fit is extended to all associates and their family members to plan their fitness activities. Our Employee Assistance Program (EAP) focuses on emotional wellness where free counselling can be availed.
• Availity offers paid Parental Leave (as per Maternity Act and internal paternity time off policy) for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with organizations to extend various CSR services.


Availity perks for remote, hybrid and office-based associates:• We offer a flexible working environment! Working arrangements are discussed from time to time to help ensure you have a working environment to thrive in!
• All associates have the opportunity to have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization
• Availity events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule
• We appreciate work/life balance! Need to get a quick break in between meetings? We have Carrom board, Foosball, various board games, and video games at our office premises to help you decompress
• We've got you (office-based associates) covered with free coffee and tea anytime you want and subsidized food (lunch / dinner)
• Our night shift office-based associates are provided with free transportation facility (to and fro) or transportation reimbursement.


Next steps in process:
After you apply, you will receive email messages thanking you for applying and then you will continue to receive more email messages alerting you as to where you are in the recruitment process.
Interview process:• Recruiter Resume Review
• Manager Resume Review
• Recruiter Interview
• Manager Interview
• Panel Interview
• Leadership Interview
• Human Resources Interview


Eligibility