Job Description

Company DescriptionAt Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare\'s hardest challenges and advance what is possible.Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let\'s advance the world of minimally invasive care.A Brief Overview

• As ServiceNow developer, you will be responsible for working to develop, design technical solution on ServiceNow platform. You will provide application development and maintenance along with technical support by following ServiceNow platform and web programming best practices.

Roles and Responsibilities:

• Configuration/Coding which includes UI changes, Workflows, Reports, data Imports, Integrations, scripting, custom application development.
• Developing Service Request process flow with respective to User requirements by utilizing Service Catalog, Workflow, Events, Notifications.
• Develop reusable utilities to maintain low-code.
• Develop Service Portal according the user requirements for custom application utilizing ServiceNow Platform tools/modules.
• Responsible for developing the ServiceNow applications which includes automation of processes, customizations, Integrations (SOAP/REST), scheduled events, Server-side/Client-side scripting, AngularJS to meet the Business requirements.
• Create and maintain system technical design and specifications documentation.
• Setup report using advance report and performance analytics module in ServiceNow Platform.
• Must analyze and fully understand user requirements and current procedures to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap
• Performs system and integration testing by providing test data for respective scenarios developed.
• Providing support to Analysts on the technical feasibilities or data.

QualificationsExperience and Education Qualifications

• Must have 4 years of experience as a ServiceNow Developer
• Minimum Bachelor\'s or foreign degree equivalent in Computer Science or additional 5 years of related experience.

Required Knowledge, Skills and Abilities

• Strong Experience in JavaScript, HTML, CSS, Angular, Bootstrap and good web design practices.
• Strong Experience in Glide Script, Rest, SOAP Webservices
• Knowledge on Active Directory & SSO Multi Factor Authentication
• Knowledge of integrating with internal and external applications and systems
• Proven track record in ITSM, HRSD, Performance Analytics, App-Engine for Scoped Applications, ITBM, Service Portal technologies
• Strong understanding of ITIL framework and processing (Incident, Problem, Change, and Configuration Management)
• Ability to effectively communicate with all levels of the organization
• Ability to demonstrate analytical and problem-solving skills
• Ability to successfully design, develop, and support web-based applications and websites
• Ability to work on multiple overlapping projects
• Ability to work independently with minimal supervision

Licenses and Certifications

• ServiceNow Admin and Developer certification preferred but not required

Additional InformationIntuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Intuitive Surgical