Job Description

3 - 5 Years
1 Opening
Noida


### Role description


Role Proficiency:



Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 - Software Engineering



Outcomes:



• Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.


• Code debug test document and communicate product/component/features at development stages.


• Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.


• Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models


• Mentor Developer 1 - Software Engineering and Developer 2 - Software Engineering to effectively perform in their roles


• Identify the problem patterns and improve the technical design of the application/system


• Proactively identify issues/defects/flaws in module/requirement implementation


• Assists Lead 1 - Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions



Measures of Outcomes:



• Adherence to engineering process and standards (coding standards)


• Adherence to schedule / timelines


• Adhere to SLAs where applicable


• Number of defects post delivery


• Number of non-compliance issues


• Reduction of reoccurrence of known defects


• Quick turnaround of production bugs


• Meet the defined productivity standards for project


• Number of reusable components created


• Completion of applicable technical/domain certifications


• Completion of all mandatory training requirements



Outputs Expected:



Code:



• Develop code independently for the above




Configure:



• Implement and monitor configuration process




Test:



• Create and review unit test cases

scenarios and execution




Domain relevance:



• Develop features and components with good understanding of the business problem being addressed for the client




Manage Project:



• Manage module level activities




Manage Defects:



• Perform defect RCA and mitigation




Estimate:



• Estimate time

effort

resource dependence for one's own work and others' work

including modules




Document:



• Create documentation for own work as well as perform peer review of documentation of others' work




Manage knowledge:



• Consume and contribute to project related documents

share point

libraries and client universities




Status Reporting:



• Report status of tasks assigned


• Comply with project related reporting standards/process




Release:



• Execute release process




Design:



• LLD for multiple components




Mentoring:



• Mentor juniors on the team


• Set FAST goals and provide feedback to FAST goals of mentees



Skill Examples:



• Explain and communicate the design / development to the customer


• Perform and evaluate test results against product specifications


• Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models


• Estimate effort and resources required for developing / debugging features / components


• Perform and evaluate test in the customer or target environment


• Team Player


• Good written and verbal communication abilities


• Proactively ask for help and offer help



Knowledge Examples:


• Appropriate software programs / modules

+ Technical designing

+ Programming languages

+ DBMS

+ Operating Systems and software platforms

+ Integrated development environment (IDE)

+ Agile methods

+ Knowledge of customer domain and sub domain where problem is solved

Additional Comments:

About the Role: We are seeking a highly skilled and motivated Product Management Knowledge Specialist to join our Product Management Center of Excellence team in the Client Technology Services organization. This role is focused on creating, curating, and managing content related to Product Management principles and best practices. The ideal candidate will have a strong background in product management, content strategy, knowledge management, and instructional design with a passion for delivering high-quality, user-centric content. Key Responsibilities: o Content Development: Create, curate, and manage content related to Product Management principles and best practices. This includes developing instructional materials, such as micro-learnings in written and video format, best practice guides, templates, examples, case studies, and other knowledge assets. o Content Strategy: Develop and drive a holistic content strategy to ensure up to date, engaging, user-centric, relevant, and meaningful content. Collaborate with the Product Management Center of Excellence, Product Management Champions, and other stakeholders to align content topics with the most pressing business objectives. o Knowledge Management: Implement and maintain knowledge management practices to ensure content is easily accessible, searchable, and reusable by the organization's product teams. Develop and manage a knowledge taxonomy to organize content effectively. o User Research: Conduct user research, such as surveys and interviews, to understand the needs and preferences of the target audience. Use insights to inform content development and strategy. o Data-Driven Content Optimization: Analyze content performance using content analytics and make data-driven recommendations for improvement. o Collaboration: Work closely with cross-functional teams, including product management, user experience, architecture, and engineering, to ensure content aligns with overall business goals, stakeholder expectations, and user needs. Example collaborative content includes product management framework and roles & responsibilities documentation. o Training and Support: Develop training materials in collaboration with other Centers of Excellence and provide support to content creators and other stakeholders to ensure consistent and high-quality content delivery. Qualifications: o Bachelor's degree in a related field (e.g., Communications, Marketing, Instructional Design, Business, Information or Knowledge Management). o 3-5 years of experience in content development, content strategy, or knowledge management, preferably in a product management or technology environment. o Strong understanding of Product Management principles and best practices. o Excellent writing, editing, communication, and presentation skills. o Experience with SharePoint and Microsoft O365, content management systems and knowledge management platforms. o Strong analytical skills and experience with data-driven decision-making. o Ability to work independently and collaboratively in a fast-paced environment. o Familiarity with content optimization techniques. Preferred Qualifications: o Experience with instructional design and developing training materials. o Knowledge of organizational change management models. o Experience with user research and usability testing. o Familiarity with project management tools and methodologies
### Skills


Product Management,Interaction Design,Content Analysis



### About UST


UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.