Job Description

3 - 5 Years
5 Openings
Pune


### Role description


Role Proficiency:



Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 - Software Engineering


Outcomes:



• Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.


• Code debug test document and communicate product/component/features at development stages.


• Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.


• Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models


• Mentor Developer 1 - Software Engineering and Developer 2 - Software Engineering to effectively perform in their roles


• Identify the problem patterns and improve the technical design of the application/system


• Proactively identify issues/defects/flaws in module/requirement implementation


• Assists Lead 1 - Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions



Measures of Outcomes:



• Adherence to engineering process and standards (coding standards)


• Adherence to schedule / timelines


• Adhere to SLAs where applicable


• Number of defects post delivery


• Number of non-compliance issues


• Reduction of reoccurrence of known defects


• Quick turnaround of production bugs


• Meet the defined productivity standards for project


• Number of reusable components created


• Completion of applicable technical/domain certifications


• Completion of all mandatory training requirements



Outputs Expected:



Code:



• Develop code independently for the above




Configure:



• Implement and monitor configuration process




Test:



• Create and review unit test cases

scenarios and execution




Domain relevance:



• Develop features and components with good understanding of the business problem being addressed for the client




Manage Project:



• Manage module level activities




Manage Defects:



• Perform defect RCA and mitigation




Estimate:



• Estimate time

effort

resource dependence for one's own work and others' work

including modules




Document:



• Create documentation for own work as well as perform peer review of documentation of others' work




Manage knowledge:



• Consume and contribute to project related documents

share point

libraries and client universities




Status Reporting:



• Report status of tasks assigned


• Comply with project related reporting standards/process




Release:



• Execute release process




Design:



• LLD for multiple components




Mentoring:



• Mentor juniors on the team


• Set FAST goals and provide feedback to FAST goals of mentees



Skill Examples:



• Explain and communicate the design / development to the customer


• Perform and evaluate test results against product specifications


• Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models


• Estimate effort and resources required for developing / debugging features / components


• Perform and evaluate test in the customer or target environment


• Team Player


• Good written and verbal communication abilities


• Proactively ask for help and offer help



Knowledge Examples:


• Appropriate software programs / modules

+ Technical designing

+ Programming languages

+ DBMS

+ Operating Systems and software platforms

+ Integrated development environment (IDE)

+ Agile methods

+ Knowledge of customer domain and sub domain where problem is solved

Additional Comments:

Detailed : The job holder is primarily responsible for ServiceNow Development. The primary responsibility includes managing the team's delivery & support incidents in the areas of various workflows that the application is comprised of. The role is expected to provide necessary technical support to team to ensure deliverables confirming to schedules & quality standards. Acts as the team's technical point of contact for day-to-day operations and as the technical lead works closely with the business partners to understand the requirements and translate them to work deliverables from the team members. Specialists are also primarily responsible to drive process improvements & standardization in the respective areas to ensure improved quality and efficient services. The specialists are required to support to Management in delivery planning by technical & process related inputs for schedules, effort estimation and risk analysis and in identifying emerging technology trends. Mandatory Skills: o 5+ years of experience in software development with at least 4 year of experience working on Request workflows within the ServiceNow application. o Must have good exposure to Agile Scrum practices and methodology o ServiceNow certification (CSA,CIS) o Strong Core Java development experience o Demonstrated experience designing and developing process based solutions o Demonstrated experience documenting user case processes and BPM workflows o Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation o Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action /policy , deployment, Integration, SOAP Service implementation in ServiceNow , Integration o Excellent verbal, active listening and written communications skills along with demonstrated facilitation skills o Proven analytical and problem solving skills Optional Skills: ServiceNow Java Scripting Java/J2EE Skills HTML Angular API development Relevant Experience: At least 6 year of experience in developing ServiceNow applications
### Skills


Servicenow,Servicenow Development,Software Development



### About UST


UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.