Job Description

:Role Proficiency:Develop applications in assigned area of responsibility on ERP/CRM systems with minimal guidance from a Lead DeveloperOutcomes: * Work with project team to develop unit test and document small and medium complex level programs as needed for the projects

• Follows the best practises set by the project requirements.
• Perform other duties as assigned or requested
• Code debug test and document; communicate product/component/feature during development stages.
• Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
• Learn technology business domain system domain individually and as recommended by the project/account
• Define/review technical requirements based on user stories.
• Mentor new team members
• Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
• Identify the problem patterns and improve the technical design of the application/system
• Suggest appropriate technical options for development such as reusing improving or reconfiguration of existing components
• Set goals in NorthStar measure progress timely and update accordingly

Measures of Outcomes: * Completion of applicable technical/domain certifications

• Adherence to coding standards set by ERP/CRM Practice
• Number of mandatory training requirements (technology/industry specific training programs and UST mandatory trainings)
• Reduction of reoccurrence of known defects
• Quick turnaround of production bugs
• Number of post delivery defects
• Adhere to SLAs where applicable (if supporting)
• Resource billability throughout the year
• Number of positive feedback from managers or leads
• Number of small requirements solutioned and implemented

Outputs Expected:Requirement: * Understand the requirements/user storiesEstimate: * Estimate timeeffort
and resource dependence for one's own work and for others\' work
including modules. Follow scrum ceremonies.Design: * Understand the design/LLD and link it to requirements/user storiesConfiguration and Coding:: * Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.Test: * Create unit test plan for assigned requirementsand conduct unit testing. * Test class coverage above 95%.Code Review: * Participate in code reviews with Tech Lead

• Interact with client for technical discussions under supervision

Manage Defects: * Perform defect RCA and mitigationManage Project: * Manage module level activitiesDocument: * Create documentation for own work as well as perform peer review of documentation of others\' work

• Create deployment related documents.

Analysis: * Perform analysis as required and directed by the supervisorStatus Reporting: * Report status of tasks assigned

• Comply with project related reporting standards and process

Manage knowledge: * Contribute project related documentsshare point
libraries
client universitiesRelease: * Follow release processDomain relevance: * Develop feature / component with good understanding of the business problem being addressedClient Interactions: * Effectively interact with customers and articulate their inputsMentoring: * Mentor junior developers on the teamSkill Examples: * Ability to debug and do RCA for any defects reported by testing team

• Explain and communicate the design / development to the customer
• Understand the application/feature/component design and develop the same in accordance with user stories/requirements
• Perform and evaluate test results against product specifications
• Develop user interfaces business software components and embedded software components
• Manage and guarantee high levels of cohesion and quality
• Estimate effort time required for own work
• Perform and evaluate test in the customer or target environment
• Work in a team environment
• Good written and verbal communication abilities
• Proactively ask for and offer help
• A quick learner who can adapt to learning new technologies relevant to ERP/CRM.
• Experience in researching production system issues
• Able to work closely with client to convert production issues to solutions and suggest options
• Ability to advise on best practices and approaches to the team and client
• Experience in creating and maintaining configuration steps like Sandbox refresh activities.
• Ability to prepare test data and steps for unit integration and production testing as per project needs.
• Strong and effective written and verbal communication skills

Knowledge Examples:

• Knowledge of various ERP/CRM cloud platform features and automations.
• Thorough knowledge of coding best practices and understanding the limitations of coding.
• Experience using data loading tools.
• Experience on production deployment and solving deployment errors.
• Knowledge of Agile Methods - Scrum and Kanban

Additional Comments:Salesforce QA/testing: 4 years minimum (Required). Salesforce Service Cloud Salesforce automation using any automation tool. Working experience in Selenium framework ,Junit, cucumber and Java Responsibilities for this position include : \xc2\xb7 Work in an agile environment and understand agile methodologies. \xc2\xb7 Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites \xc2\xb7 Work with the Development Team, Product and Business to define Test scripts based on requirements for new projects and any future enhancements. \xc2\xb7 Proficiency in interpreting requirements/user stories and writing test cases \xc2\xb7 Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team. \xc2\xb7 Identify automation framework and make recommendations for improvements. \xc2\xb7 Familiarity with testing salesforce service cloud, including web services and Rest API,SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications. \xc2\xb7 Develops and writes automated test scripts and plans to ensure that software functions as expected. Salesforce Testing \xc2\xb7 Strong knowledge and working experience in Service Cloud . \xc2\xb7 Participation in each phase of full Salesforce lifecycle implementations. \xc2\xb7 Understanding of Salesforce Production and Sandboxes.Skills:Salesforce,Test Automation,SeleniumAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the worlds best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact touching billions of lives in the process.

UST