Job Description

: Job Title: ServiceNow Developer Hiring Location: Hyderabad, Bangalore, Kochi, Trivandrum, Pune, Noida, Chennai Experience Range: 3-5 Years Job Summary: We are looking for a ServiceNow Developer with 3+ years of hands-on experience in developing, implementing, and configuring the ServiceNow platform across various modules. The ideal candidate should have a strong understanding of cloud platforms, SaaS development, and ITSM/ITOM processes. This role requires technical expertise, problem-solving skills, and the ability to work in a fast-paced, multicultural environment. Key Responsibilities:

• ServiceNow Development & Customization:

• Develop and implement customized SaaS solutions within ServiceNow.
• Configure and enhance modules such as Incident, Problem, Request, Change, Release, Asset Management, IT Cost Management, Discovery, Orchestration, and ITOM.
• Implement Performance Analytics and Reporting solutions.
• ServiceNow Integration & Architecture:

• Design and develop API integrations between ServiceNow and external systems/applications.
• Ensure seamless data flow and automation within the ServiceNow platform.
• Maintain and optimize the ServiceNow data model.
• Process & Governance:

• Apply ITIL/ITOM best practices to improve Service Management processes.
• Collaborate with cross-functional teams on multiple concurrent projects.
• Deliver projects on time and within budget, ensuring high-quality implementation.
• Stakeholder Collaboration & Presentation:

• Engage with business and IT stakeholders to gather requirements and present solutions.
• Provide technical recommendations to improve platform efficiency.

Must-Have Skills:

• 3+ years of hands-on experience in ServiceNow development and implementation.
• Strong understanding of cloud-based SaaS platforms and their customization.
• Experience with multiple ServiceNow modules, including ITSM, ITOM, and Performance Analytics.
• Proficiency in ServiceNow data models and integration architecture (APIs).
• Ability to design, develop, and configure ServiceNow solutions with a focus on scalability and automation.
• Experience working in a multi-functional team environment with multiple concurrent workstreams.
• ServiceNow Administrator-level training or equivalent hands-on experience.
• Strong problem-solving, prioritization, and project execution skills.
• Excellent communication skills (both verbal and written) with the ability to present solutions to management.

Good-to-Have Skills:

• ServiceNow Certified Professional (CSA, CAD, or CIS).
• Knowledge of ITIL/ITOM frameworks and their application in ServiceNow.
• Exposure to AI, Machine Learning, or IP creation within ServiceNow.
• Experience working in multicultural teams across global locations.

Skills: Saas,Servicenow,Servicenow Admin About Company: UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world?s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients? organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact?touching billions of lives in the process.

UST