At EY, you\xe2\x80\x99ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we\xe2\x80\x99re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Career Family: AWS Role Type: Support Engineer The Opportunity AWS Support Engineer responsible to support & maintain Python-based AWS applications for our global customer base. You will be responsible for understanding the application architecture, providing bug fixes for production issues, and ensuring deliverables meet the defined quality standards. Your Key Responsibilities
Provide high-quality technical support for our AWS infrastructure and services, ensuring optimal performance and reliability.
Translate business and technical requirements into well-implemented solutions within the AWS ecosystem.
Develop and maintain scripts, primarily in Python, to automate routine tasks and deploy AWS resources efficiently.
Assist in implementing data architecture, ensuring adherence to best practices in data management and security.
Uphold and contribute to the development of data architecture standards, blueprints, and principles.
Ensure compliance with data privacy and protection policies during solution development and support activities.
Collaborate with data engineering teams, supporting them in aligning with the defined data architecture and modelling standards.
Prepare and maintain comprehensive documentation related to AWS support processes, system architectures, and data flows.
Engage actively with the Senior Leadership, contributing to new business opportunities and high-quality service delivery.
Maintain professionalism in client interactions, building trust and demonstrating competence
Skills and Attributes for Success: Mandatory Skills:
Proven experience in AWS support or a similar role, with a strong understanding of AWS services (EC2, S3, RDS, Lambda, etc.).
Proficient in Python for scripting and automation tasks.
Solid understanding of data architecture principles and cloud data management.
Familiarity with SQL, ETL/ELT processes, and data integration techniques.
Strong problem-solving skills, with the ability to multitask and prioritize effectively.
Excellent communication and presentation skills, capable of conveying complex technical concepts to diverse audiences.
Ability to work collaboratively in a team environment and mentor junior team members.
Experience with DevOps methodologies and tools.
Experience working with onshore/offshore delivery teams.
Nice to Have:
Experience with advanced AWS services and features, especially in the areas of AI and machine learning.
Practical experience with containerization and orchestration technologies, including Docker and Kubernetes.
Understanding of agile methodologies and experience working in agile teams.
Experience with CI/CD pipeline tools like Jenkins, GitLab CI
Knowledge of cloud security best practices and tools, including AWS security services.
Exposure to big data technologies and analytics platforms.
Involvement in AWS community events or user groups, demonstrating a passion for continuous learning and community engagement.
Any additional cloud or IT-related certifications
Familiarity with ITIL and CobiT frameworks
To qualify for the role, you must have previous experience in Consulting with a sound industry experience of 2 to 5 years
What we look for
Candidate should have a good hands-on experience in the above listed skills
Right attitude and flexibility to learn new skills and to work on different roles
Willingness to work on rotational shifts including nightshifts
Willingness to support the project 24*7 via rotational On-Call process
Ability in multitasking and prioritisation skills
Ability to be a team player whilst being able to coach less experienced junior team members which
Willingness to proactively sharing and transferring your knowledge
Good written, communication and presentation skills
Good in automation and provide innovative ideas to solve problems
What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations \xe2\x80\x93 Argentina, China, India, the Philippines, Poland and the UK \xe2\x80\x93 and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We\xe2\x80\x99ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
Continuous learning: You\xe2\x80\x99ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We\xe2\x80\x99ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We\xe2\x80\x99ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You\xe2\x80\x99ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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