• Providing phone, email, remote, and in-person support to troubleshoot various technical problems
• Installing and configuring computer hardware, software, peripherals, and networking equipment
• Resolving issues with internet connectivity, printers, scanners, phones, and other equipment
• Performing troubleshooting to diagnose system failures and identifying root causes
• Managing technology inventory and placing orders for equipment
• Escalating complex issues to the appropriate teams if unable to resolve them independently
• Providing new system orientation and training to end users
• Documenting technical issues and solutions in a ticketing system
Job Types: Full-time, Permanent
Pay: ?9,540.56 - ?15,000.00 per month
Shift:
• Day shift
Work Days:
• Monday to Friday
Education:
• Diploma (Preferred)
Experience:
• IT: 1 year (Preferred)
• total work: 1 year (Preferred)
Work Location: In person
Expected Start Date: 08/11/2024
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