Desktop Support
Job Description
Job Title - Desktop Support
Experience Level - 1+ Years
Location - Gurgaon(Work from office)
JD:-
Key Responsibilities:
• Technical Support : Provide first-level support for desktops, laptops, printers, and other peripherals.
• Troubleshooting : Diagnose and resolve hardware and software issues, both in-person and remotely.
• Installation & Configuration : Install, configure, and upgrade operating systems and software applications.
• User Assistance : Assist users with technical issues, including connectivity problems, software installations, and email configuration.
• Documentation : Maintain accurate records of issues, resolutions, and user interactions in the ticketing system.
• Maintenance : Perform regular maintenance and updates on computer systems, including virus scans and software updates.
• Network Support : Assist in troubleshooting network connectivity issues and configuring network devices.
• Inventory Management : Keep track of IT assets, including hardware and software inventory.
• Training : Provide basic training to users on hardware and software usage.
Job Type: Full-time
Benefits:
• Provident Fund
Shift:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• IT: 1 year (Preferred)
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3393119
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear