Job Description

Job Summary:

We are looking for a highly motivated and technically proficient Desktop Support IT Executive to provide top-notch technical support for our employees' desktops, laptops, and mobile devices. The ideal candidate will have excellent problem-solving skills, a strong technical background, and a passion for delivering exceptional customer service.

Key Responsibilities:

- Provide technical support for desktops, laptops, mobile devices, and peripherals

- Troubleshoot hardware and software issues, and resolve them in a timely and efficient manner

- Install, configure, and maintain desktops, laptops, and mobile devices

- Ensure compliance with company IT policies and procedures

- Collaborate with other IT team members to resolve technical issues

- Develop and maintain technical documentation and knowledge base

- Provide training and guidance to employees on IT-related matters

Requirements:

- Bachelor's degree in Computer Science, Information Technology, or a related field

- At least 0-1 years of experience in desktop support or a related IT field

- Proficiency in Windows, macOS, and mobile device operating systems

- Strong knowledge of hardware and software troubleshooting

- Excellent problem-solving, communication, and interpersonal skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

Job Type: Full-time

Pay: ?15,000.00 - ?21,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Shift:

• Day shift

Work Days:

• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person