Job Description

Role: Desktop Support Manager

Company: Clove Dental
Location: East Delhi, India
Position: Desktop Support Manager
Travel Requirement: Yes (Must have a bike)

ROLE & RESPONSIBILITIES

• Managing and installing IT infra in clinic including Laptop, desktop, modem/routers, NW printers and tablet
• Ensure all help desk calls are handled promptly and diagnosed accurately and provide appropriate support.
• Monitoring internet and coordinating ISPs for internet related faults
• Manage and collaborate with third party vendors for support.
• Managing CCTV and Surveillance
• Working in collaboration with team and being a team player
• Setting up IT infra at new locations

QUALIFICATION & EXPERIENCE

• Graduate with Specialization in IT/Diploma in Hardware and Network
• Experience: 1-3 Years
• Own Conveyance (Must), preferably from East Delhi / Noida

SKILLS REQUIRED

• Ability to provide support to local as well as remote locations.
• Zeal to learning new technologies in hardware and software (functional only)
• Configuring and installing internet modems, network printers/scanners, CCTV, MS Windows/Linux, Server Antivirus
• Knowledge of remote access tools, hardware, and software troubleshooting
• Working on weekends and support telephonically during off days.

Job Type: Full-time

Pay: ?20,000.00 - ?32,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Health insurance
• Paid time off
• Provident Fund

Day range:

• Monday to Friday
• Weekend availability

Shift:

• Rotational shift

Application Question(s):

• Do you have your own bike for travel?
• How soon can you join the organization?

Experience:

• IT: 1 year (Preferred)

Work Location: In person