Desktop Support Engineer
Job Description
• Addressing user tickets for issues regarding hardware, software, and networking.
• Assisting customers through installing applications and computer peripherals.
• Providing technical support either by visiting on-site or through remote-access systems.
• Providing IT networks and customer services to users inside and outside the company.
• Guide users with step-by-step instructions to resolve the issues.
• Customising the desktop applications as per the needs of users and clients.
• Advising on software and hardware upgrades.
• Maintaining a log of job tickets and maintenance tasks.
• Ensuring that the user systems are working fine.
• Creating technical reports and manuals.
• Keep up with current breakthroughs in computing technology and research its reviews.
• Periodically Antivirus & Software patches updates.
• Hardware Inventory Management
Job Type: Full-time
Pay: ?13,500.00 - ?18,000.00 per month
Benefits:
• Health insurance
Shift:
• Evening shift
• Night shift
Education:
• Diploma (Required)
Experience:
• Desktop support: 1 year (Required)
• Total: 1 year (Preferred)
Work Location: In person
Expected Start Date: 20/07/2024
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Job Detail
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Job IdJD3396637
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear