Desktop Support Engineer
Job Description
• Provide Technical Support for Desktop, Lotus Dominos mail client and MS office products.
• Installation and troubleshooting of Operating systems (Windows 10)
• Assisting users for any issues in their day-to-day IT operations
• Monitoring the pending tickets and ensure regular updates
• Troubleshooting 1st level Local network related issues
• Troubleshooting 1st level laptop hardware related issues
• Monitor the ticket SLAs and act against the SLA warnings
• Troubleshoot application related issues
• Configure & update Antivirus software
• Resolve all Hardware and Paper Jam Issues with respect to Printers
• Coordinate with Hardware support teams and resolve any hardware failures in the printers
• Resolve any issues for the print service due to virus in the network.
• Basic understanding on working of Active Directory, DNS, DHCP
Job Types: Part-time, Temporary
Pay: ?8,086.00 - ?25,154.84 per month
Day range:
• Monday to Friday
Shift:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• Desktop support: 1 year (Preferred)
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3389558
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear