Desktop support engineer who is graduate for Hazira Port,Surat,Gujarat.call on 9638015274 for details.
: 1. Required 1.5+ years\' experience in Desktop Support & Helpdesk Support with good communication skill. 2. Knowledge requires for Remote resolution and support. 3. Knowledge requires for Operating System (OS) installation & its troubleshooting. 4. Knowledge requires for MS Office installation, Outlook configuration (o365) & its troubleshooting 5. Knowledge requires for Printer installation & its troubleshooting 6. Knowledge requires for Antivirus installation & its troubleshooting. 7. Antivirus patch updates, version update , Compliance (PGP,DLP etc.) update as per policy. 8. To follow IMAC Process for Asset tracking. 9. Knowledge requires for the Internet / Network devices & their troubleshooting. 10. He must have worked previously at a location where at least 100+ Users are working with AD and Domain environment Basic Requirement for all above profiles. 1. Minimum Education : Graduation or 12 + Diploma 2. Candidate must have good voice and mail communication. 3. Basic Knowledge of computer H/w and Networking 4. Basic Knowledge of ITIL Process (e.g. SLAs , Ticketing Tools, Service Request, Incident, IMAC etc.)
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