Job Description

Desktop Support Engineer

Job Summary:

We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!

Responsibilities:

- Provide technical support and troubleshooting for desktops, laptops, and mobile devices

- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)

- Troubleshoot and resolve hardware and software issues

- Manage antivirus software and ensure system security

- Collaborate with other teams to resolve complex technical issues

- Communicate technical information to non-technical end-users

- Document incident resolutions and maintain accurate records

Requirements:

- 1-3 years of experience in IT industry handling end-user support

- Proven experience in troubleshooting and resolving desktop-related issues

- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)

- Excellent communication and interpersonal skills

- Graduation in Computer Science or related field is a must

Qualifications:

- Bachelor's degree in Computer Science, IT, or related field

- Certification in desktop support or related field (added advantage)

Salary Package:

- Competitive salary package ranging from 12,000 to 15,000 rupees per month

Experience:

- 1-3 years of experience in desktop support or related field

What We Offer:

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

- Recognition and rewards for outstanding performance

- Flexible working hours and remote work options

- Access to cutting-edge technologies and tools

- Comprehensive training and development programs

Why Join Us:

- Be part of a talented and diverse team

- Work on challenging projects and develop new skills

- Enjoy a supportive and inclusive work environment

- Take advantage of opportunities for career advancement

- Make a real impact on our organization's success

If you are a motivated and technically skilled professional looking for a new challenge, apply now to join our team as a Desktop Support Engineer!

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Shift:

• Day shift

Education:

• Diploma (Preferred)

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person