Job Description

Installation and configuration of Windows based operating systems (Windows 7,8&10) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

• Troubleshooting all types of Hardware and software applications problems.
• Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.
• Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
• Installation and configuring of wireless Data Cards in users laptops.
• Exposure in Active Directory user creation & deletion
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Troubleshooting hardware, software & networking problems.
• Monitoring of virus issues through Symantec Endpoint Protection antivirus.
• Regular data & mail backup of MS outlook (PST files).
• Password creation & resetting to end users through remote desktop
• Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
• Remotely resolving application problems and network problems and mail configuration through net meeting, remote desktop sharing

Job Type: Full-time

Pay: ?15,086.00 - ?22,021.89 per month

Day range:

• Monday to Friday
• Weekend availability

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 11/07/2024