Desktop Support Engineer It Team
Year Pune, Maharashtra, India
Job Description
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Overview:
Desktop support engineer role
minimum - 1 to 2 years experience.
Candidate should understand working of the helpdesk, Service tickets, SLAs and escalation matrix
Addressing user tickets regarding hardware, software and networking.
Good desktop troubleshooting skills on Windows 10.
Good understanding of computer hardware and troubleshooting skills.
Knowledge of desktop and network security best practices and anti-virus programs.
Installing and upgrading operating systems and computer software.
creating technical documentation and manuals.
Must be quick in handling client support requests.
Should have work experience as a desktop support engineer or support technician.
Good written and verbal communication skills.
Excellent problem-solving and multitasking skills.
Excellent interpersonal skills.
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Job Detail
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Job IdJD3048806
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear