Desktop Support Engineer For Crompton Greaves
Year Kolkata, West Bengal, India
Job Description
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The list of activities that are to be handled by end user support team are as listed below. Troubleshooting operating system and e-mail client related issues. Configure desktop and laptop as per the desktop / laptop standardization policies. Installation and configuration of standard OS build, service packs & relevant OS/Security patches, Antivirus clients, email mail client & mailboxes, printers, scanners.
- Configure and troubleshoot Print Queues for Users / Groups. Isolate system issues; diagnose standard software issues and report hardware issues to respective team. Troubleshooting printer / scanner related issues (Limited to driver / OS issues). Configure appropriate rights and permissions for accessing printers.
- Troubleshooting issues related to standard software. Remove virus from respective desktop / laptop. Install client antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update. Good exp with Office 365, Outlook configuration, Hardware troubleshooting, Active directory knowledge.
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Job Detail
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Job IdJD3271560
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear