Job Description

Job Summary:The Deputy Manager / Manager - Technical will oversee technical operations, ensure adherence to testing standards, manage client relationships, and drive process improvements. This role requires expertise in Vibration, IP, ATEX (Explosionproof/Flameproof), Cables and Enclosures, and Appliances Testing (Temperature Measurement, HV, Insulation Resistance, Humidity Conditioning). The individual will lead a team of engineers and technicians to achieve organizational goals and ensure quality and compliance.Key Responsibilities:Technical Operations: * Supervise and manage testing activities, ensuring compliance with relevant standards (ISO, IEC, ATEX, etc.).

• Develop and implement testing protocols and procedures.
• Monitor the performance of technical equipment and coordinate maintenance and calibration.
• Conduct failure analysis and provide technical solutions for clients.

Team Leadership: * Lead, mentor, and manage a team of engineers and technicians.

• Conduct training sessions to enhance the technical competencies of the team.
• Oversee task assignments, workload distribution, and performance evaluations.

Client Engagement and Reporting: * Act as the primary technical contact for clients, addressing queries and ensuring requirements are met.

• Prepare and review detailed test reports and technical documents for accuracy and completeness.
• Provide technical support and recommendations to clients based on test outcomes.

Quality Assurance and Compliance: * Ensure all testing processes comply with national and international standards.

• Work closely with the Quality Assurance team to address any non-conformities and implement corrective actions.

Process and Business Development: * Identify and implement process improvements to enhance efficiency and reduce costs.

• Support business development by participating in client meetings and presenting technical capabilities.
• Stay updated on emerging trends, technologies, and standards in the testing industry.

Qualifications and Skills:Educational Requirements:

• Bachelorxe2x80x99s or Masterxe2x80x99s degree in Engineering (Electrical, Mechanical, Electronics, or related fields).

Experience:

• 8xe2x80x9310 years of relevant experience in testing, quality assurance, or technical operations.
• At least 3xe2x80x935 years in a supervisory or managerial role.

Technical Skills:

• In-depth knowledge of Vibration, IP, ATEX, and electrical safety testing.
• Hands-on experience with testing equipment and troubleshooting.
• Strong analytical skills and ability to interpret complex data.

Soft Skills:

• Excellent leadership and team management skills.
• Strong communication and interpersonal abilities.
• Proven ability to manage multiple projects and meet deadlines.

Certifications (Preferred):

• Certifications in Quality Management Systems (e.g., ISO 9001).
• ATEX or similar technical certifications.

Key Competencies:

• Strategic thinking and problem-solving.
• Customer-focused approach with a commitment to quality.
• Proficiency in technical documentation and report writing.
• Strong organizational and time-management abilities.

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