Description We are currently seeking a self-driven Procurement Operations Analyst candidate with a passion for procurement to join our team. This position will perform Price updates, Coupa approvals, Open PO price update, Invoice dispute resolution etc, assure the procurement policies are followed and will triage the PO according to the procurement rules and thresholds. The incumbent serves as a point of contact to provide the procurement administrative support to the regions/countries. The incumbent should have strong communication and collaboration skills to work with cross-cultural teams. Act as a Functional Team Leader supporting the GPS Team Leader by training new executives, supporting a group of executives on escalations, and balancing their workload when needed to ensure no business disruptions. Finally, will participate also as Key User on the GPS deployment for a specific country/region. What will you do:
Facilitating on time PIR updates by collaborating with the regional buyers/commodity managers
Support buyers with right data by using various internal tools.
Working knowledge of doing process definition and conducting trainings whenever required
Supporting on Coupa approvals and downpayments
Investigate blocked invoices and settle them. Find root cause and take corrective actions.
Proactively monitor blanket PO performance for scope of work and hold stakeholders accountable to ensure decisions are made in advance to avoid blocked invoices at the end.
Investigate blocked invoices for legacy POs and new eProc POs.
Reach out to requestor, Buyer or vendor to fix a disputed invoice and follow up on agreed actions.
Work jointly with AP to issue credit/debit notes when needed.
Identify root cause for disputed invoices and inform Buyers / Approvers / AP to take further actions to prevent blocked invoices.
Train new executives and guide them through the GPS processes and tools.
Support a group of executives as a first point of escalation to solve doubts or problems for invoice dispute resolution.
Proactively balance workload for their scope of executives, identifying opportunities and discussing them with the GPS Team Leader for further action.
Review KPIs for their scope of executives and provide performance feedback along with the GPS Team Leader
Participate actively on the performance management revisions for their scope of analysts.
Act as subject matter expert for the GPS process for a given country or commodity.
What will help you to be successful in this role:
Fluency on English (Both verbal and written).
Preferably a graduate with B. Com / M. Com or equivalent education
2-6 years of experience on Procurement / Supply Chain Management & Invoice disputes resolutions/Blocked Invoices.
Knowledge on P2P cycle, PR-PO conversion
Resolutions to blocked invoices/invoices stuck for payment.
Analysis on disputes increased trend & report to management.
Basic excel knowledge.
ERP knowledge - SAP (MRBR, COCKPIT, MIRO, reports) & Oracle
Process oriented with disciplined process management skills.
Self-initiative and aptitude for process improvement
Proven experience working under pressure.
Qualifications What will help you to be successful in this role:
Fluency on English (Both verbal and written).
Preferably a graduate with B. Com / M. Com or equivalent education
2-6 years of experience on Procurement / Supply Chain Management & Invoice disputes resolutions/Blocked Invoices.
Knowledge on P2P cycle, PR-PO conversion
Resolutions to blocked invoices/invoices stuck for payment.
Analysis on disputes increased trend & report to management.
Basic excel knowledge.
ERP knowledge - SAP (MRBR, COCKPIT, MIRO, reports) & Oracle
Process oriented with disciplined process management skills.
Self-initiative and aptitude for process improvement