Job Description

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.Your Role and Responsibilities
As Manager - Finance and Administration Delivery, you are responsible for the project service request management, delivery status reporting and financial forecasting, reporting and analysis. This position develops and makes the day to day PMA operations more efficient.

• Manage service delivery of Order to Cash (O2C) processes in scope
• In-charge of invoice processing, vendor master management; query resolution, indexing, Invoice reconciliation and accounts reporting activities
• Ensure Service Level Agreements (SLA) are met on timelines and accuracy
• Ensure proper financial treatment of team\'s transactions
• Maintain sound Internal control environment
• Lead Special Projects and handle customer expectations
• Ensure feedback is provided for the process
• Systematically identify, analyze and tackle issues and problems to reach optimal solutions in a timely manner

• Minimum 14+ years of experience in Order to Cash process with focus on Credit Management & Cash Applications
• Proven ability to draw conclusions and recommendations from data trends and comparisons
• Demonstrated knowledge to work cross functionally, across finance, operations and matrixed structure
• Hands-on experience to support efforts to identify ways to improve revenue and/or minimize costs through sound executions of project management processes
• By using knowledge of process, dedicatedly identify areas of concern to the Project Management team
• Ability to perform assigned tasks within defined schedule and in accordance with established procedures and mentorship

• Ability to take care of highly personal and confidential information
• Experience in understanding and executing business controls
• Proven analytical and problem solving skills
• Advanced MS Excel and Powerpoint skills
• Ambitious individual who can work under their own direction towards agreed targets/goals.
• Ability to manage change and be open to it good time management and an ability to work under stress
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Maintain technical knowledge by attending educational workshops, reviewing publications

IBM