Job Description

Job SummaryWe are seeking a highly experienced Deputy General Manager (DGM) with 12 to 14 years of experience in Mortgage Loan to join our team. The ideal candidate will have a strong background in consumer lending and application management. This role requires a strategic thinker who can drive business growth and ensure operational excellence in the mortgage loan domain.Responsibilities * Lead the mortgage loan division to achieve business targets and ensure customer satisfaction.

• Oversee the end-to-end process of mortgage loan applications ensuring compliance with regulatory standards.
• Provide strategic direction to the team focusing on improving loan processing efficiency and accuracy.
• Collaborate with cross-functional teams to enhance the mortgage loan application management system.
• Develop and implement policies and procedures to streamline mortgage loan operations.
• Monitor market trends and competitor activities to identify opportunities for business growth.
• Ensure the timely and accurate processing of mortgage loan applications.
• Conduct regular performance reviews and provide feedback to team members to foster a high-performance culture.
• Manage relationships with key stakeholders including customers partners and regulatory bodies.
• Drive initiatives to improve customer experience and satisfaction in the mortgage loan process.
• Analyze financial data and reports to make informed decisions and drive business performance.
• Ensure compliance with all relevant laws and regulations in the mortgage loan industry.
• Develop and deliver training programs to enhance the skills and knowledge of the team.

Qualifications * Possess a minimum of 12 years of experience in mortgage loan management.

• Have a strong background in consumer lending and application management.
• Demonstrate excellent leadership and team management skills.
• Exhibit strong analytical and problem-solving abilities.
• Show proficiency in financial analysis and reporting.
• Have a deep understanding of regulatory requirements in the mortgage loan industry.
• Display excellent communication and interpersonal skills.
• Be adept at managing relationships with key stakeholders.
• Demonstrate a track record of driving business growth and improving operational efficiency.
• Show a commitment to continuous improvement and innovation.
• Be pr

Certifications RequiredCERTIFIED MORTGAGE BANKER (CMB) CERTIFIED RESIDENTIAL MORTGAGE SPECIALIST (CRMS)

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