Job Description

Branch Manager (Experience in 5 to 7 Years in Gold industries and experience in Non-Banking Financial Companies) - Salary: 40,000 Per Month (Including PF)Location: Thrissur Or KozhikodeOffice Timing: Monday To Saturday 10 AM to 6.30 PMEducational Qualification: MBA/Graduate (Preferably in Marketing/Finance) minimum graduateSkill Sets :- Basic Gold & Precious metals market Knowledge in India- Basic Gold Market prevailing at the native market- Ability to motivate subordinates- Good communication and interpersonal skills- Performance and target-driven approach to business development- Administrative abilities- Basic Computer knowledge and our software- Negotiation on the price with the customerAreas of Responsibility :- Ensure proper hand holding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team member and proactively participate in knowledge sharing for the development of business and career progression of team.- Be a role model for subordinates and peer group.- Achieve branch targets and ensure profitability of the unit. Ensure quality of business and operational efficiency through process adherence.- Maintain regular & continuous relationships with existing and potential customers; constantly study of the market and identify market trends to -aid innovation and /or to meet the need(s) of customers by up-sell/cross-sell of products. Initiate, implement/coordinate and participate in marketing to achieve the above.- Achieve customer delight through efficient customer service. Retain existing customers and acquire new ones continuously. Collaborate with various departments to ensure the smooth functioning of the branch.- Ensure operational adherence as per manual of instruction and laid down policies and practices. Mitigation and prevention of risk (material & people) by early and timely detection of fraud(s) and up-hold the vision and values of the organization and goodwill of customers.- To ensure organization revenue flow and protect customers' long-term interest by regular follow, minimal in melting loss and judgmental skill in the appraisal of gold.- Suggest and implement cost effective marketing activity specific to the region and increase the customer walk-in and conversion of transaction.- Efficient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical assets. Liaison and coordination with statutory authorities and /or external agencies and ensure compliance adherence, rule of law (ref:updazz.com)

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