Job Description

Do you like working with multi-functional groups to help initiate data products from new or unfamiliar content types, including support for content expansion, content retention, workflow scaling, non-standard workflow design and implementation Would you like to manage the diverse portfolio of a Delivery Specialist About our Team The Partner Gateway team is responsible for coordinating a diverse spectrum of content, data, workflow, and systems experts to initialise and eventually hand over to BAU, data products that meet the requirements of our business partners and delight our customers with high quality, insightful and unique data. About the Role The Delivery Specialist will be supporting the delivery of Research Data Platform outcomes by leveraging your expertise in data products & schemas, data analytics, solution design, process design, implementation and improvement, to implement scalable Data Operations processes, drive business growth, and ensure customer delight. Responsibilities Leverage your expertise in data analytics and solution design to analyse existing processes and identify areas for improvement. Implement efficient, scalable workflow solutions that, drive business growth, and delight our customer. Coordinate and collaborate with multifunctional teams across various domains to ensure seamless process implementation and execution. Ensure the highest standard of production outputs by applying data analytics expertise and aligning with capability owners in the end-to-end process. Foster a collaborative and inclusive culture, promoting effective communication, knowledge sharing, and cross-functional cooperation. Continuously explore novel approaches, tools, and technologies to improve data processing, validation, and dissemination. Incorporate best practices and industry trends in data analytics and solution design to drive continuous improvement and optimization. Create and maintain comprehensive process documentation, including process maps, standard operating procedures (SOPs), and work instructions. Manage hand over to business as usual. Requirements Be fluent in English (oral and written) and have excellent all-round communication skills Process Analysis and Design: Ability to assess existing processes, identify areas for improvement, and design efficient and effective processes that drive operational excellence and customer satisfaction. Data Analytics: Proficiency in utilizing data analytics techniques and tools to extract insights from datasets and data products, measure process performance, and identify opportunities for optimization and innovation. Databricks experience or similar an advantage. Solution Design and Innovation: Skill in designing innovative and practical solutions that address process gaps, enhance operational performance, and leverage emerging technologies and industry best practices. Project Management: Capability to plan, coordinate, and manage projects and initiatives related to process improvement, ensuring timely delivery, effective resource allocation, and alignment with business objectives. Stakeholder Management: Ability to engage and collaborate with stakeholders at various levels, including senior management, cross-functional teams, and external partners, to gather requirements, manage expectations, and drive successful implementation of process changes. Degree level education in a Scientific Discipline and/or Agile/Prince project management skills an advantage Proven ability to manage complex implementations across business and operational segments. Pedigree of cross-functional, agile team management to deliver on specified goals. Experience in affecting positive change in the provision of data services an advantage Work in a way that works for you We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals. . Working remotely from home and at our office in a hybrid working style. . Working flexible hours - flexing the times you work in the day in discussion with your manager. Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: . Group Health Insurance Policy (covering self and family) . Group Life insurance/accident policy . Generous long-service awards . New Baby gift . Subsidised food provided (applies to India- Chennai) . Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave . Free Transport provided to and from the office (applies to India-Chennai) Working for you About Us A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world\'s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Join Us PURPOSEFUL WORK When you work with us, your work matters. You are part of an organization that nurtures your curiosity to stimulate innovation for the communities that we serve. GROWING EVERY DAY Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. COLLEAGUES WHO CARE You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home. Together, we create possibilities. Join us Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . Please read our .

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