Job Description

Job Title:- Delivery Operation

Roles and Responsibilities:

• Route Planning and Scheduling: Assist in planning and scheduling delivery routes to ensure efficient and timely delivery of products to customers.
• Dispatch Support: Provide support to the dispatch team by coordinating driver assignments, communicating delivery instructions, and addressing any issues that arise during delivery.
• Customer Communication: Serve as a point of contact for customers, providing updates on delivery status, addressing inquiries, and resolving any delivery-related issues promptly and professionally.
• Order Processing: Process delivery orders accurately and efficiently, ensuring all necessary documentation is completed and orders are dispatched in a timely manner.
• Inventory Management: Assist in inventory management activities, including monitoring stock levels, coordinating with warehouse teams for replenishment, and conducting regular inventory checks.
• Quality Assurance: Assist in implementing quality control measures to ensure accurate and safe delivery of products, adhering to company standards and customer expectations.
• Data Analysis: Collect and analyze delivery performance data, identify trends, and generate reports to evaluate operational efficiency and identify areas for improvement.
• Compliance: Ensure compliance with regulatory requirements, safety standards, and company policies in all delivery operations.

Skills and Qualifications:

• Organizational Skills: Strong organizational skills with the ability to prioritize tasks, manage multiple assignments simultaneously, and meet deadlines effectively.
• Communication Skills: Excellent verbal and written communication skills to interact with delivery teams, customers, and other stakeholders professionally and effectively.
• Problem-Solving Skills: Ability to identify issues, analyze problems, and implement effective solutions in a fast-paced and dynamic environment.
• Attention to Detail: Keen attention to detail to ensure accuracy in order processing, documentation, and adherence to quality standards.
• Teamwork: Collaborative mindset with the ability to work effectively within a team and support colleagues to achieve common goals.
• Technical Proficiency: Basic proficiency in using computer systems, delivery management software, and Microsoft Office applications (e.g., Excel, Word, Outlook).
• Customer Focus: Customer-centric approach with a commitment to delivering exceptional service and ensuring customer satisfaction.

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Morning shift

Experience:

• total work: 7 years (Preferred)
• Delivery Operation: 5 years (Required)

Language:

• English Fluently (Preferred)

Work Location: In person

Expected Start Date: 24/12/2024