Job Description

Job title : Delivery Manager Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We\'re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\' and clients\' needs. Whether you have family commitments or you\'re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs. BUK & BX - All locations We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We\'re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date. Please discuss the detail of the working pattern options for the role with the hiring manager. Introduction: This role will be responsible for process analysis, Data Mining, Dashboard Creation , design support, UAT support and BAU handover. Following are the additional responsibilities - o Interpret business strategies and translate into business requirements and designs. Clearly define and ensure continuity/traceability of the functional / non-functional requirements as part of the overall definition of solutions to support business needs o Understand the Technical Requirements by working closely with Process Mining Consultants and Operations team o Support / manage the design and development of technology and process solutions to meet the agreed business requirements including management information requirements within the technology / process solutions o Support / manage test preparation and execution for designated programme workstreams o Support / manage the implementation of technology and solutions following completion of testing including support to / management of training and user documentation workstreams o Provide post-implementation support including (where necessary) management of operational activities (e.g. risk/control activities) prior to handover to BAU What will you be doing Main duties. Working alongside the Process Mining team, the role will be responsible for the following activities: o Work closely with stakeholders to help answer key business questions about the process o Use the Celonis Process Mining technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer o Conduct value creation workshops and align measures to improve process inefficiencies o Quantify the business and financial potential and present the findings to the management o Set the foundation of the path to value to make the long-term customer success journey happen o Identify required data sources, support extraction and transformation (ETL) within the Process Mining platform o Develop custom process models using process mining techniques o Develop visualisations to deliver process insights to stakeholders o Build automated workflows to facilitate pro-active process interventions o Support end-to-end Process Mining initiatives o Create and work in an agile environment. o Responsible for the successful delivery of projects to plan, budget and agreed quality and governance standards. The role typically requires managing three plus complex projects simultaneously o Manages project teams engaged throughout the full delivery lifecycle. Delivery of projects supporting the business strategy from business case through to initiation, requirement analysis, design, build, testing, implementation and closure. o Manages the project end to end including the IT elements of delivery (where applicable) o Contribute ideas and suggestions for process improvements within the project and across the group. o Ability to work in global environment with people from diverse cultural backgrounds o Delivers strategies for Colleague Process automation, improvement and opportunities for consolidation o Displays ability to reach decisions under conditions of uncertainty or high risk o Candidate Profile o Certified Celonis Solution Professional, Celonis Implementation Professional or equivalent o 5+ years working experience in IT-Consulting, Management Consulting, Process Improvement, or a similar area o 5+ years working experience with Process Mining Technology and in delivering Process Mining Projects (preferably leveraging Celonis) o Hands-on experience in a Process Mining Tool (Celonis, UiPath, QPR, Minit etc.) will be a strong advantage o Education background in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics, or a comparable degree program o Strong communication skills and enjoy interacting with various customers o Understand business processes (preferably Finance Processes such as AP, AR, OtC, PtP) o Excellent analytical skills, well-organized and known for being a quick learner o Knowledge of SQL or other programming languages (Python, R) o Strong interest in Big Data, Data Mining, and Process Mining and you seek continuous improvement of your know-how o Ability to handle competing - oftentimes sudden - priorities flexibly and address each in an effective and timely manner in a fast-paced working environment o Excellent written and verbal English language skills o Strong analytical and problem-solving skills o Ability to quickly learn new technology, business domains and processes o Proven ability to multi-task, be flexible and work hard, both independently and in a team environment, in a high-pressured environment with changing priorities o Willingness to work occasionally outside of normal business hours o Good team player and self-motivated o Adaptable and bale to pick up new techniques o High attention to detail and quality of work o Able to create clear technical specifications from business requirements What we\'re looking for: o Should be certified in Celonis on the below courses . EMS technical Expert . Solution Creation Expert o Must be able to create Execution apps, Simulations, Action flows & dashboards for different processes o Should be well versed in creating various execution apps (steering views, action views, etc.) o Should be well versed in Knowledge models & Sensors o Should have good understanding & hands on SQL / PWL o Different source system knowledge over cloud & On-Prem, knowledge about extraction & transformation of data o Should have knowledge about Python/R & YAML o Excellent communication skills (oral and written) with senior stakeholders, business subject matter experts, IT staff o Experience of working to tight deadlines in a fast-moving environment o Pragmatic rather than idealistic outlook o Track record of high-quality delivery o Wide range of proven analytical ability o Strong analytical and problem-solving abilities. Skills that will help you in the role : o 5+ Years of Experience in implementing Process Mining projects o Process Management Where will you be working Pune Be More at Barclays At Barclays, each day is about being more - as a professional, and as a person. \'Be More @ Barclays\' represents our core promise to all current and future employees. It\'s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done. #Data Engineering and Analytics

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