Delivery Head Plant Engineering
Job Description
About the Client:
Our client a leading Engineering & R&D company
Roles & Responsibilities:
• Accountability for ensuring quality, timely and on budget delivery of operations, solutions and projects within the business unit
• Ensure delivery of support at highest level of customer satisfaction and compliance to the support SLA
• Encourage and empower teams to provide sustainable solutions for customers
• Monitor, support performance and optimize support operations to deliver value
• Regular reviews of support relationship with all customers
• Ensure continued growth of institutional knowledge, support knowledge base, and support tools
• Engage with partners to expand and enhance delivery capabilities
• Continuous optimization and improvement of support operations
• Meeting Technical Services delivery demand with partners and internal skill-set
• Monitoring customer project progress and ensure maximizing customer satisfaction though
• Build knowledge bases and best practices across the board to ensure success of Technical Services delivery
• Build customer account intelligence to ensure delivery excellence
Experience : 20 to 30 years
Domain : Plant engineering (EPC) for Chemicals, Oil & Gas
Job Location: Vadodara, Gujarat (Work from office)
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Job Detail
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Job IdJD3401029
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear