Delivery Executive
Year Bengaluru, Karnataka, India
Job Description
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Duties and responsibilitiesBefore the delivery
- Sort the shipment and per their route allocation.
- Check POS (Connectivity, Charge and availability of paper roll).
- Report to Team Leaders with sorted shipment and receive the run sheet (paper or app).
- Bag the shipment aligned to Run sheet/Field Apps as per standard.
- Collect pick up sheet and acknowledgement letter if any from Team Leader for his route.
- Tally the shipment with the security guard as per his Run sheet/Field Apps and leave for delivery.
- Ensure attendance is recorded in Biometric.
- Safely drive as per company policy and follow traffic rules at all times.
- Well-groomed and in company uniform at all times.
- Demonstrate respectful behavior towards customers and society at large.
- Always represent Ekart brand with pride as a brand ambassador.
- Escalate customers concerns timely as per company policy.
- Respect privacy and ensuring safety of all customers and especially towards of women, children and senior citizens.
- Present shipment to the customer or pick up shipment from the customer as per companys standard and provide customer delight.
- Delivery/Pick up to be done in coordination with HI, TL, CEC, FE Helpline number as and when required.
- Solicit accurate feedback from the customer during the delivery or pick up of shipment.
- Accurate update of undelivered shipment and pending pickups on real time basis.
- Reconcile shipment and cash collected, POS Slip and handover to Hub Business Finance Executive / Team Leader at day end as per standard.
- Return POS device to Business Finance Executive / Team Leader / Hub In-charge.
- Qualifications
- Can drive a two wheeler.
- Should be able to read English.
- Have the knowledge of PIN codes and routes for the Area he will be deputed.
- Has a pleasant personality and has the ability to deal with customers.
- Needs to have a valid Driving License.
- Valid address proof documents (Rental Agreement, Voter ID, Passport, Aadhar Card, Electricity Bills, Nationalized Bank Passbook).
- Need to have a smart phone of minimum 512 MB RAM, Android version 4.0 and above.
- Should be an Indian National.
- Should own a two wheeler.
- Candidates from similar industry would be preferred.
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD3345132
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear