- Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
- Manage the weekly creation and daily management of the linehaul schedule and associated systems
- Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
- Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
- Maintain the shipment records for each client
- Maintain the SLA for each shipment to be received at customer premises within scheduled time.
- Work with forecasting team to drive improvement of the base forecast
- Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
- Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy
- Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholder\'s expectations and concerns .
- Manages pickups from clients/vendors, processing (2hrs) and connection to respective cities
- Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.
- Benchmarking with Competition by updating regarding First Mile Delivery solutions, coping up with latest trends, innovations and industry best practices
- Monitoring security parameters across region and ensures no unlawful activity occurs.
Person Specifications- Skillsets/Education :
1. B. Tech is a must
2. 5-8 years Relevant experience in Logistics/ Manufacturing industry Experience in Line haul Scheduling and experience working with a 3PL providers & carriers.
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