Debt Manager Flows Central Settlements

Year Thane, Maharashtra, India

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Job Description

Job RequirementsJob Title: Collection Manager-Central SettlementsDepartment: Call Center Collections - Central SettlementsRoles & Responsibilities: * The Key role of the Central settlements Manager is

To drive Overall Settlements- Ensure cases settled within the defined TAT and above 95%
To ensure negotiation on 100% of cases
To negotiate increase in value of the initial offer
To drive collections on the agreed settlement value
To drive key performance input measures like customer contactability, Login adherence and schedule management

Key Success Metrics:Settlement %, % Increase in negotiated value, Collection %, Schedule adherence and deliver prescribed login hoursEducational Qualifications: Graduation - AnyExperience: 0-2 years of experience

IDFC FIRST Bank

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Job Detail

Job Id

JD3604859
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

Thane, Maharashtra, India
Education

Not mentioned
Experience

Year

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