• Liaise directly with customers via telephone calls to negotiate outstanding payments.
• Initiate necessary recovery actions such as SMS, email, letters, skip tracing, and site visits.
• Conduct a minimum of 100 outgoing calls daily to negotiate repayment arrangements with customers.
• Contribute to achieving team targets set.
• Ensure daily follow-up and escalate all assigned cases to achieve the targets set.
• Track assigned accounts to establish contact with customers and negotiate payment deadlines and payment plans.
Job Type: Full-time
Pay: ?11,280.86 - ?23,472.19 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Morning shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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