Ensure the in warding of goods within the stipulated time frame and highlight any weight
differences or damages, if any.
Store products at the specified temperature and report any deviations.
Understand the quality requirements for each customer/customer type and produce
accordingly.
Dispatch goods on time, ensuring proper loading and stacking in vehicles.
Minimize returns, with a target of keeping them below 3%.
Manage the attendance and rostering of Shift ICs and labor.
Ensure appropriate training for each Shift IC and labor.
Ensure physical stock matches system stock at all times. Manage daily billings.
Ensure audits are conducted on time.
Ensure packaging materials are ordered on time and the right packaging is used for each
product.
Achieve Key Performance Indicators (KPIs) as directed:
o Order fulfillment rate 98% o On-time delivery 98% o Eco 2% o Dump rate 1% o Returns 3% o Inventory accuracy 99%o Location accuracy 99% o Manpower productivity 1T/person/day
Ensure proper hygiene in the packhouse at all times.
Coordinate with other stakeholders such as sales, logistics, and IT for smooth ops.
Ensure the upkeep of company machines and effective inventory management.
Handle exceptions and report any abnormalities to the Operations Head immediately.