Job Description

About us:

Analytics Information management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.


What do we offer:


PB&W Data team manages the implementation of best in class data quality measurement programs across globe in retail consumer bank. The critical areas we support:

• Regulatory Support : Creation and execution of business data quality measurements as per regulatory programs like CCAR, AML etc
• Metrics Design : Identification of critical data elements in different systems, data quality rules design, Testing and validation of rules
• Data Governance : Standardization of data definitions and ensuring consistency in measurement as per definitions across systems/products/regions. Adapting of data governance tools and data management policy implementation
• DQ Score cards : Publishing monthly/quarterly score cards at country level and preparing executive summary reports for senior management
• Issue Management : Identifying defects and investigating root causes for different issues. Following up with stakeholders and creation of plan for resolution as per SLA
• Audit Support : Identifying cases on control gaps, policy breaches and providing data evidence for audit completion
• Compliance : Creation of automation solutions and elimination of manual steps as per compliance standards
• Data Certification : Developing procedures on data certification and certifying as per fit for purpose criteria

Expertise Required:

Analytical / Project management Skills

• Liaison with Business, Operations and Technology stakeholders to identify critical data elements, define data quality rules, and implement data quality measurement and monitoring
• Lead efforts to implement or modify necessary policies, procedures and system enhancements to fill current and future Data Governance Gaps
• Champion and execute data strategic plan, suggest thought leadership ideas for target state
• Manage and lead a variety of activities designed to implement process level data enhancements in support of the strategic plan to improve data quality
• Subject Matter Expert on data management policy, Issue Management & Resolution (IMR), and knowledgeable with data-related policies and standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Having productive team meetings, 1-on-1 meetings regularly with all team members
• Understand concerns, challenges and roadblocks team is facing and provide them all the required support to overcome the same.

•(Preferred)• -

Tools and Platforms

• Proficient in SAS, SQL, Teradata , Collibra, JIRA
• Proficient in MS Excel, PowerPoint

Domain Skills


Good understanding of

• Banking domain (Cards, Deposit, Loans, Wealth management, & Insurance etc.)
• Audit Framework
• Data quality framework
• Risk & control Metrics

•(Preferred)• - Knowledge of Finance Regulations, Understanding of Audit Process


Nice to Have Skills:

• Exposure to BI tools and technologies - example: Tableau or Cognos or SAS BI or Qlikview etc.
• Automation and process re-engineering / optimization skills

Soft Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form
• Should have excellent communication and inter-personal skills
• Good process/project management skills
• Mentoring junior members in the team
• Ability to work well across multiple functional areas
• Ability to thrive in a dynamic and fast-paced environment
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
• Proactive approach in solving problems and eye for details
• A strong team player

Educational and Experience:

• MBA / Masters Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
• •(Preferred)• Post Graduate in - Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields
• 12+ years of hands on experience in people management, delivering data quality, MIS, data management with at least 2-3 years' experience in Banking Industry


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Job Family Group:

Decision Management
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Job Family:


Data/Information Management
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Time Type:


Full time
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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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