Job Description

Your business Your team Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. The Chief Data Office is accountable for developing Group\'s data strategy, data policy & standards, governance and set requirements for data enablers/tools. The team is also accountable to facilitate a community of practitioners to share best practice and build data talent and capabilities. Your impact & contribution Your reporting lines To ensure the Group achieves sustainable competitive advantage through data & analytics, you will need to play a key role in supporting the CDO in executing to the Groups data strategy. Gather and analyse business requirements providing leadership and innovative solutions for IT systems. Accountable for all business analysis activities across initiatives including engaging with stakeholders to understand their business and use case. This will include sound knowledge of the Groups data strategy, architecture and technology roadmap, aligning CDO business needs. This role reports to a Module Lead and is key member of the team responsible for all analysis work. In your role as a Technical BA, you will be required to maintain and build productive relationships with the following individuals: Key Stakeholders including Product Owner Delivery Leads including Project Managers/ Solution Delivery Managers Solution Architects Design and QA Team Engineers System SMEs Business Teams Other Technical Business Analysts Data Owner / Data Steward Your Responsibilities You will be expected to perform the following tasks and responsibilities in a manner consistent with CBA\'s Values and People Capabilities. Core Responsibilities Ensure technology solutions are aligned with the Groups enterprise architecture Complete project work stream deliverables including quality control/sign off for area of accountability. Workshop business and data requirements with key stakeholders. Provide support in tasks related to business and data analysis. Convert business needs into functional designs using knowledge of data warehousing and Big Data architecture and processes. Identify project delivery issues and risks, assist with mitigation strategies, and escalate where necessary. Work closely with stakeholders and change management to identify impacts to business processes and system processes as a result of application changes. Provide support and participate in testing activities including unit testing, BA testing and system testing ensuring adequate project coverage. Work closely with stakeholders and change management to identify impacts to business processes as a result of system or application changes. Identify project delivery issues and risks, assist with mitigation strategies, and escalate where necessary. Effectively prioritise work and deliverables according to specified timeframes. Analyse and document business/functional processes and requirements using standard analysis methodologies and tools. Evaluate effectiveness of solution delivery (SDLC) tools, processes and methodologies, and make recommendations for continuous improvement. Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements. Risk Operate within the CBA Group risk appetite and effectively manage strategic and operational risk related to data Adhere to the Code of Conduct. The Code of Conduct sets the standards of behavior, actions and decisions we expect from our people. Skills Your skills & experience Stakeholder management - advanced ability and extensive experience managing large and varied stakeholder groups across levels, and influencing group-wide change Change management - knowledge of organisational change management, and proven ability to initiate and lead change, and drive good team culture Leadership - advanced ability influencing varied stakeholder groups, and inspiring large, diverse group of data and analytics professionals around a vision and a unified way to consume data Communication - expert oral and written communication skills with ability to lead discussions with a varied stakeholder across levels Problem solving - advanced conceptual, analytical and problem-solving skills to analyse complex information for key insights and present as meaningful information to senior management Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Experience Experience gained in a large and complex enterprise environment ideally within financial services, Telecommunications, Utility or similar large enterprise. Experience working in medium to large projects (400k+) Experience in both Data loads requirements as well as reporting and extract requirements. Data Analysis Skills - looking into large amounts of data to analyse, map, and assess for impacts. Knowledge of NoSQL Data Warehousing experience. The Ability to work in an AGILE environment. Experience in an Agile environment is highly regarded. Teradata skills/knowledge. Medium Level SQL Experience - Ability to read scripts and write SQL in order to analyse data. Strong communications skills, able to bridge the gap between business (product manager, business BA.) and technical teams. Experience with reporting solutions such as Tableau. Your Qualifications Essential: A degree in IT or business tertiary qualifications or a related discipline Desirable: Specialties: Data warehousing, Big Data, ETL Tooling, CI/CD, Analytics, AI, Machine Learning, AWS / Cloud Services Experience using Ab Initio Frameworks Work experience in banking industry, preferred Recognised industry certifications Your development If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the people and sales capabilities required for this role as a guide to the critical skills and behaviours you need for your next move. Enterprise Services Technical Capabilities LEAN Productivity LEAN Productivity is making things simpler and easier for our customers and each other Sound Agile Uses Agile methodology and frameworks to deliver solutions Sound Design Thinking Use Design Thinking to create a culture of innovation and continuous improvement in CBA Sound Experimentation Generate hypothesis and test these using experiments to identify opportunities for innovation and continuous improvement Sound Business Analysis Investigates, analyses, reviews and documents business processes in order to improve or enhance sustainability to produce business benefits and meet business goals Sound Consultancy Provides advice and recommendations to address customer needs or strategic business issues; supporting implementation of any agreed designs Sound Critical Analysis & Insight Generation Collects, evaluates and interprets data/information (quantitative and qualitative) in order to identify business issues and propose solutions Sound Design Development Assesses and designs information systems or solutions to meet defined business needs that are compatible with enterprise and solution architectures and standards Sound Negotiation Effectively explores alternatives and positions to reach outcomes that gain the support and acceptance of all parties Sound Organisational Change Management Transitions people from a current state to a desired future state by leveraging a pre-defined framework and contextualising it to the situation to minimise risk and realise benefits Sound Technology Acumen Develops and exploits expertise in any specific area of technology, technique, method, product or application area Sound If you\'re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you\'ll need to apply through Sidekick to submit a valid application. We\'re keen to support you with the next step in your career. We\'re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 29/04/2024

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