Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Summary: What you need to know about the role- You will be responsible for utilizing data and statistical analysis to inform product decisions and drive business growth. Work closely with product managers and other stakeholders to identify key performance indicators, develop and implement analytics projects, and communicate insights and recommendations to the broader team. Meet our team You will be part of the Customer Success Team, focusing on the Self Service product & supporting platform. Customer Success product enables customer to resolve issues utilizing cutting edge product like Conversation AI Bot, Help Centre & Conversational AI IVR. You will work alongside the brightest engineering talent, solving interesting problems and providing insights where business & product team make decision in building better products. : Your way to impact Looking for technically strong candidate, with hands on Data Science in product workspace, who is self-motivated, team player, with curiosity to learn and grow, exhibiting strong resolve and challenge the status quo, to strive for excellence in everything they do, with good professional and academic track record to be part of a team that deals with most innovative payments processing team that deals transactions at scale. Your day to day

• Responsible for utilizing data and statistical analysis to inform product decisions and drive business growth
• Work closely with product managers and other stakeholders to identify key performance indicators, develop and implement analytics projects, and communicate insights and recommendations to the broader team
• Improve product experiences for 200+ million customers using data science techniques
• Leverage the Objective & Key Results (OKR) framework to identify product metrics and monitor product performance through dashboards and ad hoc analysis
• Present findings and recommendations to senior-level/non-technical stakeholders

What do you need to bring-

• 6+ years of experience in data science in product development workspace, with good hands on exposure to SQL and NoSQL technologies, good understanding of relational and free form databases, including strong data architecture and SQL/PL-SQL development skills.
• Exposure to LLM, NLP, Distributed Databases, Cloud Technologies is a plus.
• Experience with a statistical programming language (e.g., R, Python), visualization tools such as Tableau or Looker is preferred
• Deep understanding of and extensive experience applying advanced data analysis and data science techniques to bring insights out of data.
• Good analytical and problem solving skills
• Experience collaborating with business users to define the key business requirements and translate them into process/technical solutions
• Knowledge on scripting languages like Java Script, React is a plus
• Strong debugging and problem resolution skills
• Expertise in online payments and related domains is a plus
• Believes in Agile development and are comfortable with SCRUM process.
• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don\'t hesitate to apply.

Our Benefits:
At PayPal, we\xe2\x80\x99re committed to building an equitable and inclusive global economy. And we can\xe2\x80\x99t do this without our most important asset\xe2\x80\x94you. That\xe2\x80\x99s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. As part of PayPal\xe2\x80\x99s commitment to employees\xe2\x80\x99 health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.