Job Description

Mandatory Skills:

• 2-4 years of hands-on experience in conversational interface solutions
• Good knowledge of Azure Platform for chatbot or Demonstrated knowledge of various chatbot technologies including Dialog Flow, MS bot framework and Amazon Lex.
• Experience in business messaging services and chatbots on Whatsapp, Teams and web channels.
• Knowledge/Experience or Exposure to Generative AI - LLMs capabilities & development

Optional Skills:

• Programming experience with preferably Node.js or Python.

Roles & Responsibilities:

• Support and build Chatbot initiatives
• Ensure to set up standard scalable framework is formulated for chatbots
• Set up end to end bot services including environment set up, database set up, chatbot design and build, data logging and analytics dashboard on power BI or other analytics tools.
• Build chatbots on multiple channels including and not limited to WhatsApp, Teams, mobile app and or web.
• Create solution design document and complete IT Security Risk Assessment
• Review and define the development of standard coding guidelines (Cloud Functions)

Other Chatbot platforms :

• Good knowledge of MS Bot Framework, Azure Services, Dialogflow and other chatbot platforms in the market.
• Bring in perspectives of advanced technologies.
• Machine learning, Cognitive Computing, Natural Language Processing, text-to-speech, speech-to-text Analytics etc. to enhance the transformation opportunity for LoB and extend the conversational interface use cases.

Job Type: Full-time

Pay: ?200,000.00 - ?1,400,000.00 per year

Experience:

• total work: 2 years (Required)

Work Location: In person