Job Description

The Business Analytics Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.What do we do?

• The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
• The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and AI/ML techniques to drive data driven business outcomes in collaboration with business and product partners.

ROLE DESCRIPTION

• The role will report to the AVP or the VP leading the team
• The role will involve working on multiple analyses through the year on business problems across the client life cycle xe2x80x93 acquisition, engagement, client experience and retention xe2x80x93 for the TTS business
• This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts, etc.) to provide data driven insights to business partners and functional stakeholders

Qualifications:

• Bachelorxe2x80x99s Degree with 2-4 years of experience in data analytics, or Masters Degree with 0-2 years of experience in data analytics.
• Demonstrate ability to problem solve
• High attention to detail

Education:

• Bachelors/University degree or equivalent experience
• 0-2 years of experience (for Masters)
• 2-4 years for Bachelors

Skills:Analytical Skills:

• Strong logical reasoning and problem-solving ability
• Proficient in formulating analytical methodology, identifying trends and patterns with data
• Transform data into analytical findings and business insights.
• Has the ability to work hands-on to retrieve and manipulate data from big data environments.

Tools and Platforms:

• Knowledge in Python, SQL, PySpark, Basic NLP, ML and related tools
• Proficient in MS Excel, PowerPoint
• Good to have: Experience with Tableau or other visualization tools

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Job Family Group: Decision ManagementJob Family: Business AnalysisTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citixe2x80x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the " " poster. View the .View the .View the

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