Job Description

JOB DESCRIPTION

The Data & Analytics team is the engine that powers JPMorgan Chase with insights to create competitive advantages for our business and deliver value for our customers. We have unified data and analytics talent across the firm and encompass a variety of disciplines including data science, reporting, quantitative analytics, and data governance. Within this organization, the Data Sciences team leverages industry-leading data-driven techniques to convert data into meaningful insights.


The industry is rapidly changing and JPMorgan Chase is transforming our wealth management business to accelerate growth. We are looking for talented data scientists to help execute our analytic strategies for the newly formed JPMorgan Wealth Management (JPMWM) business unit which includes Chase Wealth Management, JP Morgan Advisors, and the You Invest digital platforms. This role will be central in understanding investment customers' financial needs and their interactions with our products, services, channels and Advisors.




Job responsibilities

• Searching for collections of behaviors and events that individually are innocuous but collectively indicate a likely next action in order to enable timely, relevant outreach
• Analyzing drivers of advisor performance to understand the relative impact of opportunity, behaviors, and effectiveness on acquisition and deepening outcomes
• Predicting a segment's unique financial needs within the first 3 months on book to improve engagement and deepening with new clients
• Overlaying customer and channel behaviors across our local markets and branch footprint to determine how to optimize in-person and remote staffing
• Providing expertise as to how data visualization, algorithms, machine learning, and text analytics/NLP can be leveraged to optimize sales performance
• Creating self-serve tools to access real-time information
• Identifying potential attrition events and determining how early the prediction needs to be made for any counteraction to be effective




Required qualifications, capabilities, and skills

• Bachelor's / Master's Degree in Mathematics, Statistics, Economics, Engineering, Computer Science, Data or Information Science, or related quantitative analytic field with 1 - 3 years of data science experience
• Expertise in SAS / Python programming to develop advanced analytical techniques
• Experience in wrangling large, complex datasets, strong database skills and ability to write, optimize and tune complex SQL scripts
• Experience in solving business problems through fact-based and scientific analytics, like to focus on solving problems
• Ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives
• Recognize the stories in the data and tell them in ways that illuminate which customers are likely to do what next
• Comfortable summarizing key information and presenting recommendations to multiple stakeholders to influence senior management


ABOUT US



J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.





ABOUT THE TEAM



Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.