Job Description

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today -- ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.



ServiceNow is seeking a Data Platform Architect for Enterprise Data Team based out of Hyderabad. This is a senior individual contributor role with hands-on exposure into solution design for the end-end data ecosystem. The data platform architect will provide technical expertise to Analytics org on various strategic programs as well as Enterprise initiatives. The solution architect will lead the tech roadmap, technical evaluations, bring in architecture value additions, best practices, provide optimal design recommendations and help in building next gen analytics.

• Platform Design and Architecture:
+ Lead the design and development of the data platform architecture, ensuring scalability, performance, reliability, and security
+ Define and implement Standards for data modeling, data integration, and data lifecycle management
+ Well versed with modern data platform stack with end-end coverage to build large scale Data and AI solutions
+ Create blueprints for data pipelines, data lakes, data warehouses, and analytical systems
+ Provide technical leadership in choosing appropriate technologies for data processing, cloud compute, and storage solutions
• Technical Solutions and Roadmap:
+ Influence enterprise architecture design conversations and deliver sophisticated data solutions
+ Work closely with leaders, data engineers, data scientists, and analysts to define and refine data platform requirements
+ Lead cross-functional teams to develop and integrate new data products and solutions
+ Understand business needs and translate them into data solutions and architecture roadmap that add value to the organization
• Cloud usage and Governance:
+ Design and implement cloud-based solutions for data processing and storage (e.g. Azure, Snowflake, Databricks, GCP etc)
+ Optimize cloud resources for cost efficiency, performance, and availability
+ Ensure the security and compliance of data platforms, addressing regulatory and privacy concerns
+ Develop strategies to enforce data governance policies, ensuring data quality, consistency, and integrity across systems
+ Design data security measures and control access to sensitive data through role-based access and encryption
• Innovation & Continuous Improvement:
+ Stay up-to-date with emerging technologies and trends in data architecture, big data, cloud computing, and AI
+ Recommend and lead initiatives to improve the performance, scalability, and efficiency of data processing and storage systems
+ Act as the Data Architecture subject matter expert to drive the innovation for the company
• Documentation and Technical design:
+ Produce detailed documentation for platform architecture, data models, and data workflows
+ Well versed with technical design, diagrams, and documentation tools



Qualifications What you need to be successful in this role:

• Experience in designing and implementing end-to-end data platforms, including data lakes, data warehouses, and data integration pipelines.
• Experience designing and developing low-latency and high-throughput enterprise grade data architecture ecosystem
• Knowledge of relational and non-relational databases, and big data technologies (e.g., Hadoop, Spark, Kafka).
• Expertise in cloud platforms Azure, Snowflake, Databricks, Github, Jenkins etc
• Strong knowledge of ETL processes and tools for real-time data processing
• Proficiency in building data solutions using tools like Apache Kafka, Apache Airflow, and dbt (Data Build Tool) and Python
• Strong understanding of SQL and data querying best practices
• Proficiency in managing and deploying solutions on cloud platforms such as Azure, Snowflake, Databricks
• Experience with data encryption, privacy, and security best practices, including GDPR compliance
• Excellent problem-solving and communication skills
• Strong scripting skills in Python, Shell, or similar languages for automation and process optimization
• Familiarity with CI/CD pipelines, version control (Git), and deployment automation tools (Jenkins, Terraform)
• Familiarity with BI tools such as Tableau, Power BI, or Looker, as well as experience working with data scientists and analysts to support analytical workloads



Additional Information Work Personas


We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.


Equal Opportunity Employer


ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.


Accommodations


We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.


Export Control Regulations


For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.


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