JOB DESCRIPTION
The Small Business Data & Analytics team is looking for team members that are passionate about the data required to accelerate product development, drive business growth, and improve the Chase customer experience. A successful Area Data Owner (ADO) is important to the firms agenda of enabling the business to drive faster innovation through the use of its data, while simultaneously ensuring that the data is clearly documented, of good quality and well-protected. This role is responsible for all data in the product that is created, provisioned, or consumed to support business objectives, advanced analytics, business operations, and reporting functions. The ADO serves as a subject matter expert that will help define, classify, and publish data critical to their business area. The ADO will also collaborate with technology and business partners to ensure that required data is delivered in a manner consistent with the quality and safety requirements of the business. In support of these functions, the ADO will be responsible for executing processes and procedures that identify, monitor, and mitigate data risks throughout the data life cycle in compliance with Firmwide policies and standards. Our business is based on a strong culture of highly informed decision-making. As such, the successful candidate will be one who is able to scan across a large ecosystem of data, research, and other customer insights, to develop and influence critical initiatives and marketing strategies across teams and channels. Job Responsibilities: This is a vital hands-on role so were looking for exceptionally creative, ambitious, "data curious" thinkers who can help to extract true business value from data. A typical day might include:

• Create plans for the development and delivery of Small Business data to support strategic business objectives, business operations, advanced analytics, and reporting.
• Work with key partners to identify the scope of critical data within the product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control.
• Serve as a subject matter expert with multiple stakeholders to drive a strong understanding of the data and its use within the business and across lines of business and functions.
• Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
• Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate with technology and business partners to deliver data quality requirements. Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality.
• Partner with technology and business resources to resolve identified data issues in a timely and consistent manner.
• Develop relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions.
• Manage the execution of a set of milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.
• Manage direct or matrixed staff to execute data-related tasks.
• Leadership: The ideal candidate will (at a minimum) exhibit the below leadership abilities:
  • Mentor and coach a small group of 2-3 FTEs, operate and manage projects end to end
  • Make smart decisions that will have an impact on both business and people
  • Solve business problems having highest complexity level
  • Should be self-motivated and able to coach team for consistent high performance
  • Able to help manager in identifying and onboarding talents across industry, mentor newer team members and identify growth opportunities for existing team members

Required Qualifications, Skills and Capabilities:

• 10+ years of industry experience in a data-related field.
• Experience managing delivery across multiple workstreams with varying timelines.
• Experience with creating process and data flows and business requirement documentation.
• Proven ability to execute via internal partnerships. Understanding of Agile (Scrum) technical development methodology.
• Strong ability to work in uncertain operational environment, while staying organized and driving initiatives forward.
• Expertise in data technologies such as data warehousing, data management & governance, data integration, big data, business intelligence, and machine learning.
• Subject matter expertise in Small Business Banking business, process, or product data is preferred.
• Experience with risk and control requirements.
• Strong interpersonal & communication skills.
• Good business acumen and strategic thinking.
• Bachelor's degree required; Masters degree preferred

Preferred Qualifications, Skills and Capabilities:

• Domain Expertise
• Understanding and practical experience in big data engineering, analytics, machine learning or Public Cloud related technologies & their applications
• Knowledge of query or analytical programming languages; Use of bitbucket and data management pipelines; use agile delivery tools i.e., JIRA
• Analytical thinking and problem-solving skills
• Knowledge of cloud-based technologies
• Product lifecycle experience / area product management experience
• Knowledge of ETL principles or data structures
• Have a demonstrated ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Were proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.



The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.