This position is only for GIRLS We are seeking a skilled and detail-oriented Computer Operator with a calling profile to join our dynamic team. The successful candidate will be responsible for managing and operating computer systems, ensuring smooth day-to-day operations, and handling outbound calls as part of the role. Responsibilities: Computer Operations:Monitor and control computer systems, ensuring they function efficiently and without errors.
Execute batch processing and job scheduling tasks to maintain system integrity.
Troubleshoot hardware and software issues, escalating to the appropriate teams when necessary.
Perform routine system checks and maintenance tasks to ensure optimal performance. Calling Profile:Conduct outbound calls to clients, customers, or prospects following established scripts and communication guidelines.
Provide information about products or services, answer inquiries, and address customer concerns.
Record and maintain accurate call logs and customer details in the database.
Follow up on customer inquiries and ensure timely resolution of issues. Data Entry:Accurately input data into computer systems and databases.
Verify and correct data entries to maintain data integrity.
Generate and maintain reports as required by the team or management. Communication:Collaborate with team members to ensure seamless communication and workflow.
Report technical issues promptly to the IT department and provide relevant information for issue resolution. Compliance:Adhere to company policies, procedures, and security standards.
Ensure compliance with data protection regulations and confidentiality policies. Qualifications:
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