Job Description

Egon ZehnderEgon Zehnder (www.egonzehnder.com) is trusted advisor to many of the worlds most respected organizations and a leading Executive Search firm, with more than 400 consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue chip client base across all industries and operate at the Board and senior management level.Egon Zehnder, Knowledge Centre India (KCI)Established in January 2005, KCI in Gurgaon, works in close collaboration with the Global offices of Egon Zehnder. There are 5 teams that make up KCI: Research, Research Operations, Visual Solutions, Projects/CV Capture and Global Technology Services.RequirementsSkills required.

• Excellent French Language skills (French to English and vice versa)
• Personality: Self-driven, results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses own performance. Reliable, tolerant, and determined.
• Attitude: Positive outlook towards work
• Quality Focus: Adhere to quality standards and be quality conscious
• Strong Client Focus: Understand clients requirement and believe in Client first always
• Team Player: Adapt to a team and show positive team spirit
• Self-Management: Manage responsibilities and be accountable
• Communication Skills: Good Verbal and written Communication skills(80% Written / 20% Verbal)
• Problem Solving and Judgment: Ability to understand problem accurately and quickly respond to query, be able to interpret information
• Result Orientation: Quality and Efficiency driven

• Internet Surfing: judgment and ability to Interpret information of the internet
• Sound General Knowledge: General Business and Market knowledge, with a keen sense to learn
• Computer Knowledge MS Office, Email etiquette
• Experience: Work experience in any industry performing a similar or a related role preferably from BPO / KPO industry (non-voice based process)
• Education: Graduate
• Other requirements: should be willing to work in shifts

Key Responsibility Areas

• Add / Update information in the German Language into a proprietary data base classified and categorized appropriately, per defined standards
• Ensuring Quality of information entered in the data base is free from error
• Coding: Information to be classified in the data base, under the following categories, to be easily and accurately referenced
• Function being performed by candidate
• Company/ Business Sector with which person is working
• Position at which candidate is working
• Data Transfer: Transferring Confidential Candidate and Company information from documents in French into the data base
• Interaction with Client: Communicate directly with client w.r.t queries (80% Written / 20% Verbal)

BenefitsBenefits which make us uniqueAt EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!Benefits Highlights:

• 5 Days working in a Fast-paced work environment
• Work directly with the senior management team
• Reward and Recognition
• Employee friendly policies
• Personal development and training
• Health Benefits, Accident Insurance

Potential Growth for you!We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.LocationThe position is based at Egon Zehnders KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32.EZIRS Commitment to Diversity & InclusionEgon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion or remuneration.Egon Zehnder is an Equal Opportunity EmployerEgon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Egon Zehnder