Job Description

:

• Organizational Effectiveness

• Plan, organize, and facilitate strategic planning sessions
• Capture and track Objectives and Key Results (OKRs)
• Facilitate weekly leadership meetings, including managing the agenda
• Maintain service catalogs including annual refresh and periodic updates
• Summarize operational performance quarterly in partnership with service owners
• Manage LOB allocation model and calculations
• Oversee headcount planning and tracking activities
• Oversee Business Resiliency Plan

• Employee Engagement

• Promote Rewards and Recognition programs such as Peer-to-Peer recognition, D&PS Excellence Award, and site-specific recognition events
• Facilitate All Hands meetings - prepare content, manage logistics, run the meeting
• Facilitate Site-specific events - partner with site leads for initiatives such as Employee Appreciation Week (EAW),
• Analyze Employee Opinion Survey (EOS) results and prepare key messages

• Talent Management

• Monitor recruiting effectiveness and ensure 100% diverse slates
• Promote Learning and Development by defining measurable learning goals, creating a communications strategy, and generating excitement through events or contests
• Promote Diversity, Equity and Inclusion events and opportunities across locations, in partnership with the broader CAS organization,
• Coordinate annual talent management activities such as talent reviews and performance calibrations
• Operational Controls Governance

• Manage control agenda projects such as deep dives and changes to existing control processes
• Create and manage production and review of Operational risk metrics for scorecards, presentations, etc.
• Coordinate Internal/External Audit requests, calendar, and meetings
• Responsible for operations control metrics and reporting to senior management
• Assist with other related tasks and projects, as appropriate

Qualifications:

Experience

• 4+ years in strategic planning, business management, and/or project management
• 4+ years producing executive-level presentations with clear messages and visuals
• Experience with organizational effectiveness strategies a plus
• Experience with learning & development programs a plus

Skills

• Outstanding verbal and written communication skills
• Strong planning, analysis, and organizational skills
• Strong facilitation skills, comfortable in front of large audiences
• Advanced storytelling and data visualization skills
• Advanced PowerPoint skills, intermediate Excel skills

Qualities

• Inquisitive, detail-oriented, and results-driven
• Passionate about creating a positive employee experience
• Sound judgment, professional maturity, and personal integrity
• Build strong partnerships with colleagues and peers

Education

• Bachelor\'s degree preferred

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase