Job Description

About BNP Paribas India Solutions:


Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.


About BNP Paribas Group:


BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability


Commitment to Diversity and Inclusion


At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.


About Business line/Function:


BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.


Within BNP Paribas Group IT, the filiere "FORTIS" oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain "Service Offering DevOps", which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project.


BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers' expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic


Job Title:


IT File Transfer Specialist


Date:


May 2024


Department:


ITGP


Location:


Chennai


Business Line / Function:


BNPP FORTIS


Reports to:


(Direct)


ISPL ITG OPS


Grade:


(if applicable)


(Functional)


ITGP/FORTIS


Number of Direct Reports:


Directorship / Registration:


NA


POSITION PURPOSE
--------------------


The BNP Paribas Fortis IT department is currently working in Agile mode, which offers a challenging and motivating environment where teams and employees are empowered to manage their own technical domain.


You will work in the agile production services : IT APS CSC, Customers, Data, AI.


Responsibilities


• You will provide support in the migration to the cloud solution.


• You will be responsible for the installation and effective running of File Transfers by CFT and XFB Gateway.


• You will be responsible for the installation and effective running of Sentinel's file Transfer monitoring


• You treat and resolve CFT incidents by diagnosing and determining severity and priority and deciding what actions to take to restore the service.


• You prepare, document and execute changes in accordance with internal procedures and in relation to the various stakeholders and clients.


• You verify the correct execution of these change requests and, if necessary, you implement a backup plan.


• You participate in the validation of the monitoring and the procedures and exercises of "Disaster Recovery".


• You ensure support for applications outside normal business hours.


• You create and maintain the up-to-date documentation in collaboration with the squad.


• You are involved in maintaining and improving operational quality.


• You will have regular contacts with the teams of the other technical fields, BPI, ITG, Helpdesk, the different Business Lines of the bank and the teams of BNP Paribas, the external suppliers.


TECHNICAL & BEHAVIORAL COMPETENCIES
---------------------------------------


• Cloud solutions (Iaas, Paas using Kubernetes, Docker)


• The knowledge of CFT/XFB gateway on windows and / or Linux


• You are a technician and have a strong interest in support activities.


• Experience in managing incidents and problems is an added advantage.


• Knowledge of Axway Sentinel (Monitoring tool for File Transfer).


• Knowledge of Ansible Tower


• PGP(Pretty Good Privacy).


• Knowledge of Python, secure transport, shell, perl (Will be added advantage)


• Operational knowledge of the mainframe, including ISPF, JCL and REXX


• Good knowledge of Linux, Windows


• Problem determination, workaround resolution, root cause analysis, major incident managements


SPECIFIC QUALIFICATIONS (IF REQUIRED)
-----------------------------------------


• Agile environment
• Follows the Customer processes for projects, incident and change management.


• Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness.


• Motivated self-starter, process-oriented with high attention to detail


• Quick self-starter, pro-active attitude.


• Good communication skills, Good analytical and synthesis skills.


• Autonomy, commitment and perseverance.


• Ability to work in a dynamic and multicultural environment.


• Flexibility (in peak periods extra efforts may be required).


• Open minded and show flexibility in self-learning new technologies/tools.


• You are customer minded and can translate technical issues into non-technical explanations.


• You are always conscious about continuity of services.


• You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.


• Client-oriented, analytical, initiative oriented and able to work independently.


• Be flexible and ready to provide support outside of Business hours (on-call).


• Able to take additional responsibility.
• Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.


• You are flexible and ready to provide support outside of Business hours (on-call).



Skills Referential



Behavioural Skills: (Please select up to 4 skills)



Ability to collaborate / Teamwork



Communication skills - oral & written



Organizational skills



Client focused



Transversal Skills: (Please select up to 5 skills)



Ability to understand, explain and support change



Ability to develop and adapt a process



Ability to develop others & improve their skills



Ability to set up relevant performance indicators



Ability to manage a project



Education Level:


Bachelor Degree or equivalent



Experience Level


At least 3 years



Other/Specific Qualifications (if required): MFT infrastructure preferably in banking sector