Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism SalesforceManagement Level Manager & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our clients challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Manager, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Role : Salesforce ManagerExperience : 7.5+yrsRequired

• 7.5+ years of Salesforce experience. Overall 10+ IT experience.
• Should have strong technical skills in Salesforce to provide solution architecture, design trade-offs, and ability to decipher design choices.
• Should have managed multi environments, multi regions complex project implementations and therefore able to define scalable and robust solution.
• Ability to provide technical leadership setting best practices including quality of design, implementation, maintenance, and support.
• Extensive experience in Force.com platform using Apex, Lightning and LWC
• Solid Implementation experience using Sales / Service /Custom cloud.
• Should have ability to understand and implement Salesforce Data Cloud. And should be able to solution and troubleshoot data cloud.
• Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft, Boomi, Informatica, Tibco, and Fusion middleware.
• Demonstrated solutioning experience in handling one or more Industry domain
• Ability to address security complexities, and design solutions aligning with Salesforce security models.
• Experience in working with board range of emerging Salesforce products - B2B Commerce, Tableau CRM ,CG Cloud, MFG Cloud, Loyalty cloud and Slack
• Demonstrating ability to develop value propositions, solution approaches, and business proposals to meet client goals

• Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource and effort estimation for Salesforce projects.

• Demonstrating communication skills to lead client executive discussions focused on scope, approach, design and implementation considerations
• Extensive experience managing and delivering multiple projects using Agile Methodology

Additional desired skills

• Able to run practice initiatives and enable capabilities within the Salesforce practice
• Good experience in articulating Point of Values and defining Go-to market solution
• Review releases from Salesforce.com on regular basis to determine new features that are appropriate for end users
• Define and develop and follow best practices in salesforce

• Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration.
• Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships.
• Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution.
• Familiarity building custom solutions on: SAP, Oracle, MS-SQL Server, or other RDMS.
• Proven track record of writing, interpreting, and managing deliverables of a consulting engagement.
• Awareness of the changing Cloud ecosystem and adjust to new technologies, methods and apps.
• Strong communication skills and negotiation skills, conflict resolution
• Possess advance Salesforce certifications and Certified as Scrum Master
• Demonstrating and directing multi-competency teams to deliver complex, quote-to-cash transformation programs
• Demonstrating communication skills to lead client executive discussions focused on scope, approach, design and implementation considerations;
• Deep expertise in one or more Salesforce domain products - CPQ, CLM, nCino, Vlocity, FSL etc.
• Industry/Domain: CG Cloud.

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date

PwC