The ideal candidates will be responsible for the hardware break / fix support. Experience in software support would be a plus; however, candidates should have some knowledge of windows, Linux and Solaris.
Installs, troubleshoots, and maintains products/equipment (DELL, IBM and HP Servers).
Identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Experience and Skills Required:
Possess positive attitude and strong analytical skills
Must be a self-starter who is able to work independently without supervision and within a team environment
Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders
Must be a good team player
Working experience with Oracle/Sun HW is a must
Working experience with Remote Access Cards (IBM RSA, HP iLo, Dell IDRAC)
Working experience with HP BLDLMBladesApollo
Working experience with DELL 13G/14G servers
Working experience with IBM servers
CompTia A+ Certification is a plus
CompTia Server+ Certification is a plus
HP Certification is a plus
Dell Certification is a plus
IBM Certification is a plus
Job Type: Full-time
Pay: ?352,774.19 - ?1,689,001.21 per year
Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• Weekend availability
Experience:
• Data center: 1 year (Preferred)
Work Location: In person
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